[Eril-l] Wiley slowness/timeouts

Matt Thomas mthomas at wlu.ca
Mon Dec 2 12:35:35 PST 2019

Connecting? No. But searching spins for at least a minute, and then no results are displayed. Filters are displayed but clicking on them doesn’t show results either. This was tested in Chrome (current version) without proxy. Several other institutions in Ontario are reporting similar issues.


Matt Thomas, MLIS
eResources Librarian, Wilfrid Laurier University
mthomas at wlu.ca<mailto:mthomas at wlu.ca> | 519-884-0710 x2812
(pronouns: he/him/his, but they/them/theirs is fine)

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Kenyon Stuart
Sent: December 2, 2019 3:31 PM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] Wiley slowness/timeouts


We have received reports of slow connections to Wiley including some timeouts. I have been able to confirm this with some links resolving in a few seconds, others in a half minute or some and some leading to a Cloudflare page indicating a host (onlinelibrary.wiley.com<http://onlinelibrary.wiley.com>) error.

Has anyone else been having problems connecting to Wiley today?

Thank you,

Kenyon Stuart
Metadata Services Unit
320 Harlan Hatcher Graduate Library
University of Michigan
Ann Arbor, Michigan 48109-1190 USA
email: kstuart at umich.edu<mailto:kstuart at umich.edu>
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