[Eril-l] Wiley slowness/timeouts

Button, Meagan meagan.button at pacificu.edu
Mon Dec 2 12:55:53 PST 2019

We’re also seeing slowness and timeouts with Wiley. We can get to the search page but the searches don’t resolve. This is happening on all campuses, and off-campus as well. Attached are screenshots of the errors we’re getting.


Meagan Button, MLIS | Electronic Resources Specialist | 503-352-1408
Pacific University Libraries | meagan.button at pacificu.edu<mailto:meagan.button at pacificu.edu>
Pacific University | 2043 College Way
Forest Grove, OR 97116
Go Boxers! | pacificu.edu<https://www.pacificu.edu/>

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Kenyon Stuart
Sent: Monday, December 2, 2019 12:31 PM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] Wiley slowness/timeouts


We have received reports of slow connections to Wiley including some timeouts. I have been able to confirm this with some links resolving in a few seconds, others in a half minute or some and some leading to a Cloudflare page indicating a host (onlinelibrary.wiley.com<http://onlinelibrary.wiley.com>) error.

Has anyone else been having problems connecting to Wiley today?

Thank you,

Kenyon Stuart
Metadata Services Unit
320 Harlan Hatcher Graduate Library
University of Michigan
Ann Arbor, Michigan 48109-1190 USA
email: kstuart at umich.edu<mailto:kstuart at umich.edu>
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