[Eril-l] Staff Hours per E-Resource Title

[Rathmel, Angela]

Hi, Holly.

I have led reorganizational efforts related to e-resources staffing and how it is influenced by TERMS and the Core Competencies of ERLs, both of which would be good starting points for standardizing categories for assessing of staff work/hours.   Here is the article published about it:

Emde, J. Z., & Rathmel, A. (2018). Is "E" for Everybody?: Reorganizing to Fit E-Resources across Acquisitions and Resource Sharing at the University of Kansas Libraries. In ALCTS Monograph: Reengineering the Library: Issues in Electronic Resources Management

The complexity of what you're after, about which I would be very interested in exploring a followup study, has to do with the ways e-resources are staffed.  I argue as either by e-resource specialists/specialty  or as a distributed e-resources skillset.  I'll pull out specifics of how we calculated our FTE to cover e-resource work in our reorganization (that granularity isn't really detailed in the article) and post here.  I'm happy to discuss further by phone if you are interested.

Angie
Angela Rathmel
Head of Acquisitions & Resource Sharing
University of Kansas Libraries
Email<mailto:aroads at ku.edu> | Phone<tel:785/864-8834> | IM | About me<https://lib.ku.edu/angie-rathmel>
St. Silouan the Athonite, on printing this email:
'That green leaf on the tree which you needlessly plucked - it was not wrong, only rather a pity for the little leaf.'




From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Spindler, Holly
Sent: Monday, September 24, 2018 9:51 AM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] Staff Hours per E-Resource Title

Hello All,

I've been asked by my organization to "quantify my work" as a solo electronic resources librarian.
While I understand that the world of managing e-resources is complicated and varies based on institution, I was hoping to find an article, study, etc. that might list the average hours spent by staff, per e-resource title, on managing (the entire lifecycle) an e-resource.  Perhaps something like, in a library with 10,000 e-resource titles X amount of staff hours are used to manage those titles each week.  Or, on average, one e-resource title takes X amount of staff hours to manage during its time as part of the library collection- beginning to end.  Or even a breakdown of how much average time is spent on the various aspects of  e-resources management e.g. hours spent on selection, acquiring, providing access/maintenance, troubleshooting, usage statistics, etc.
I've spent quite some time searching for this information myself- but have come up empty in the resources available to me.
If anyone knows of any articles that might include some of this type of information, or even a standard that your library has for these numbers- I'd VERY much appreciate learning about them!

Thanks,
Holly

Holly Spindler, MLIS
Resource Management Librarian
Pratt Research Library
Cincinnati Children's
3333 Burnet Avenue, Cincinnati, OH 45229



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