[Eril-l] Staff Hours per E-Resource Title

[Angela Galvan]

A study or guideline for something like this would be wonderful but
ultimately limited by the systems and practices in place at each
institution, and it would shift depending on the time of year. I manage a
huge volume of resources but have far fewer staff devoted to the task than
our peer institutions. I might look at peers and go from there if you're
being asked for that kind of deliverable, and I would offer the caveat that
this data was a snapshot and not a comprehensive measure.

That said, having been an "only" at many points in my career, I might start
with illustrating the complexity of electronic resources management and go
from there. One framework for starting to look at things your institution
will quantify is through whatever version of their strategic plan is in
operation, combined with the things you value (and can measure) about your
work. For example, if you value a high service orientation and
responsiveness you could look at problem resolution, email response volume,
or similar metrics.

Some suggestions:

Singley, E., & Natches, J. (2017). Finding the gaps: A survey of electronic
resource management in Alma, Sierra, and WMS. Journal of Electronic
Resources Librarianship, 29(2), 71-83
Blake, K., & Collins, M. (2010). Controlling chaos: management of
electronic journal holdings in an academic library environment. Serials
Review, 36(4), 242-250.
There's also Heather Wilson's piece in Against The Grain, Optimizing an
Octopus: A Look at the Current State of Electronic Resources Management and
New Developments in the CORAL ERM System .

If anyone would like copies of these or want to talk through a framework,
feel free to contact me off-list.

Angela Galvan
Eresources Manager
Brown University Library
asgalvan at brown.edu


On Mon, Sep 24, 2018 at 12:10 PM Flanders, Jo <jlflanders at stcloudstate.edu>
wrote:

> I too would be interested in this, if anyone has anything to share.
>
> Thanks
>
> Jo
>
>
>
> *From:* Eril-l [mailto:eril-l-bounces at lists.eril-l.org] *On Behalf Of *Brandon
> Holst
> *Sent:* Monday, September 24, 2018 11:08 AM
> *To:* Holly.Spindler at cchmc.org
> *Cc:* eril-l at lists.eril-l.org
> *Subject:* Re: [Eril-l] Staff Hours per E-Resource Title
>
>
>
> Hello,
>
>
>
> I would also love to have this information being the only electronic
> resource librarian at Idaho State University.
>
>
>
> On Mon, Sep 24, 2018 at 8:51 AM Spindler, Holly <Holly.Spindler at cchmc.org>
> wrote:
>
> Hello All,
>
>
>
> I’ve been asked by my organization to “quantify my work” as a solo
> electronic resources librarian.
>
> While I understand that the world of managing e-resources is complicated
> and varies based on institution, I was hoping to find an article, study,
> etc. that might list the average hours spent by staff, per e-resource
> title, on managing (the entire lifecycle) an e-resource.  Perhaps something
> like, in a library with 10,000 e-resource titles X amount of staff hours
> are used to manage those titles each week.  Or, on average, one e-resource
> title takes X amount of staff hours to manage during its time as part of
> the library collection- beginning to end.  Or even a breakdown of how much
> average time is spent on the various aspects of  e-resources management
> e.g. hours spent on selection, acquiring, providing access/maintenance,
> troubleshooting, usage statistics, etc.
>
> I’ve spent quite some time searching for this information myself- but have
> come up empty in the resources available to me.
>
> If anyone knows of any articles that might include some of this type of
> information, or even a standard that your library has for these numbers-
> I’d VERY much appreciate learning about them!
>
>
>
> Thanks,
>
> Holly
>
>
>
> *Holly Spindler, MLIS*
> *Resource Management Librarian*
> *Pratt Research Library*
>
> *Cincinnati Children's*
> 3333 Burnet Avenue, Cincinnati, OH 45229
>
>
>
>
>
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>
>
>
>
> --
>
> *Brandon Holst*
>
> Electronic Resources Librarian
>
>
>
> Eli M. Oboler Library
>
> Idaho State University
>
> 850 S. 9th Ave., Stop 8089
>
> Pocatello, ID  83209
>
>
>
> h <hardtani at isu.edu>olsbran at isu.edu
>
> 208-282-4325
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