[Eril-l] Cochrane Library issues

[Gail Fraser]

Hi Nancy
When I checked this morning we were having the same timeout problem. We had been using the URL http://www.thecochranelibrary.com  . When I changed it to http://www.cochranelibrary.com/ I was able to access the site (and it works with our proxy off-campus, today at least).

Gail

Gail Fraser
Manager, eResources Access & Maintenance
Dalhousie University Libraries – Resources
Kellogg Health Sciences Library, Dalhousie University
5850 College St., P.O. Box 15000
Halifax, N.S. Canada B3H 4R2

(902) 494-1670 | Fax (902) 494-3750
Gail.Fraser at Dal.Ca<mailto:Gail.Fraser at Dal.Ca>

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of McGarvey, Nancy
Sent: September 17, 2018 5:13 PM
To: EZPROXY-L at oclclists.org; eril-l at lists.eril-l.org
Subject: [Eril-l] Cochrane Library issues

Please excuse my cross-posting.

We have a subscription to the Cochrane Library from Wiley.  I know there have been issues on the ezproxy list about the proxy dropping at various points, etc.

Our issue today is the site times out.  Is anyone else having this issue?  I've entered the address directly in the address bar to avoid any proxy issues whatever and the site still times out.

Does anyone have any suggestions?

Nancy

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Nancy B. McGarvey, Assistant Director
Systems/Serials/Reference Librarian
Keiss Library and Learning Commons
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email: mcgarvey.n at gmercyu.edu<mailto:mcgarvey.n at gmercyu.edu>
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