[Eril-l] Gale/EBSCO EDS customers, please tell Gale to fix this problem

[Melissa Belvadi]

Hello,

If you have enabled Gale metadata "databases" in your EBSCO EDS profile,
this is of relevance to you.
When Gale provides the metadata to EBSCO, they prefix the abstract with the
following message, which is of great confusion to users, especially given
that we actually have customlinks to lead them, properly-proxied, to the
full text:

To purchase or authenticate to the full-text of this article, please visit
this link: http://onlinelibrary.wiley.com/doi/10.1111/vsu.12355/abstract


[obviously the DOI changes per article]

You can actually just put that "to purchase..." phrase right into an EDS
keyword search to see it for yourself, because it is literally in the
abstract.

When I contacted Gale about this, I got this reply:

"Our development team has responded back regarding the inclusion of the "To
purchase or authenticate to the full-text of this article, please visit
this link" line. They have stated that it is necessary to include this line
and they cite that it is company policy to do so. We apologize for any
inconvenience. Please contact us back should you have further questions or
concerns.


I have complained further that this is an unnecessary policy because other
third party indexers don't include this with their Wiley citations, and at
minimum it should be provided in a different metadata field, as it does not
belong at the front of the abstract (at best it should be completely
eliminated).

But we need more than just my voice to get Gale to change their mind about
this because apparently my own complaint went pretty high before it came
back with that statement.

If you agree with me that this should be changed, I urge you to contact
your Gale "customer success manager" to add your voice to mine about it.

By the way, it's entirely possible that this is in other discovery services
as well, but I have no way to check that. Summon users might also have
reason to get involved.

Thanks all, for your consideration of this request.

Melissa Belvadi
Collections Librarian
University of Prince Edward Island
mbelvadi at upei.ca 902-566-0581
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