[Eril-l] Cochrane Library Missing Usage Data?

[Sarah Glasser]

We have noticed a drop too.
Sally
*******************************************************
Sarah (Sally) Glasser
Serials/E-Resources Librarian
022B Axinn Library
123 Hofstra University
Hempstead, NY  11549
516-463-5959
________________________________
From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> on behalf of Remy, Charlie <Charlie-Remy at utc.edu<mailto:Charlie-Remy at utc.edu>>
Sent: Wednesday, October 10, 2018 3:21 PM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: [Eril-l] Cochrane Library Missing Usage Data?


Hi All,



I'm wondering if any libraries subscribing to Wiley's Cochrane Library have noticed dramatically lower to no usage statistics over the past few months after the platform changed?



Our August and September usage is zero according to the usage report yet I know the database is used regularly by our students and faculty. So it's highly unlikely that the usage data is accurate.



I've reported the problem to Wiley but wanted to know if other libraries are also experiencing it.

Thanks in advance.



Charlie







Charlie Remy
Associate Professor
Electronic Resources and Serials Librarian
University of Tennessee at Chattanooga Library
UTC-Dept 6456
600 Douglas St.
Chattanooga, TN 37403
charlie-remy at utc.edu<mailto:charlie-remy at utc.edu>
Tel. 423-425-4470<tel:423-425-4470>


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