[Eril-l] Unable to download PDF via Download PDF button from PorQuest when OFF campus ..... spin spin spin

[Saleena Au]

If you have EzProxy, check your stanza and make sure you have the statement
in the stanza:
NeverProxy media.proquest.com

(PS Found this solution on the EZProxy Listserv)
-Saleena

---------------------

Saleena Au
pronoun: she/her/hers
​​Digital Information/Systems Specialist
​​Library/IT
sau at adelphi.edu / adelphi.edu
516.877.3546 <(516)%20877-3546>
[image: Adelphi University]

Swirbul Library, Room 112-Technical Services Room
One South Avenue
Garden City, NY 11530


On Mon, Mar 19, 2018 at 11:17 AM, Sara Colglazier <scolglaz at mtholyoke.edu>
wrote:

> Hello,
> Is anyone else getting reports of users not being able to download PDFs
> via the Download PDF button from PorQuest when OFF campus?
>
> On campus, no problem.
>
> Example:
> We have ProQuest Central and when I am OFF campus & go (after
> authenticating) to:
> Cohen, Jeffrey Jerome, and Karl Steel. "Race, Travel, Time, Heritage."
> *Postmedieval* 6.1 (2015): 98-110. *ProQuest. *Web. 19 Mar. 2018.
> at
> https://search.proquest.com/docview/1672981792
>
> and attempt to use the greenish-teal Download PDF button to download the
> article, all I get is spin spin spin .... nothing.
>
> Thanks, Sara
>
>
> --
> Sara Colglazier
> Electronic Resources Management and Discovery Services Librarian
> Discovery and Access: Discovery Services, Rm. 432
> Library, Information, & Technology Services
> Mount Holyoke College
> 50 College Street
> South Hadley, MA 01075
> T: 413-538-2437 <(413)%20538-2437>
>
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>
>
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