[Eril-l] Standard & Poor's Net Advantage

[Prefontaine, Susan]

Marcia:

Access at University at Buffalo is working fine.


Susan Prefontaine
Electronic Resources Coordinator
e-Resources Team
University Libraries
University at Buffalo/SUNY
134 Lockwood Library Building
Buffalo, NY 14260-2210
716-645-8581
716-645-5955 fax
sprefont at buffalo.edu



From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Marcia Lee
Sent: Friday, January 19, 2018 11:24 AM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] Standard & Poor's Net Advantage

Good Morning,

We have been experiencing issues with our access to Standard & Poor's Net Advantage - we continue to receive the 503 Service Temporarily Unavailable error message when attempting to access the main website and the site for usage stats.  This has been an ongoing issue for at least a week, potentially longer.  We have contacted the company without receiving any valuable information or a response after the initial contact made earlier this morning, even though we were assured that they would follow-up later this morning.

We wanted to see if anyone else is experiencing this issue, since it appears to be related to their server and not stemming from anything on our end.

Thanks!
Marcia

Marcia Lee
Technology Specialist, E-Resource Management | leemarci at gvsu.edu<mailto:leemarci at gvsu.edu> | 616.331.9164 | GVSU, University Libraries

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