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<p class="MsoNormal"><span style="color:#1F497D">Marcia:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Access at University at Buffalo is working fine.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#002060">Susan Prefontaine<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#002060">Electronic Resources Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#002060">e-Resources Team<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#002060">University Libraries<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#002060">University at Buffalo/SUNY<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#002060">134 Lockwood Library Building<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#002060">Buffalo, NY 14260-2210<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#002060">716-645-8581<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#002060">716-645-5955 fax<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#002060">sprefont@buffalo.edu<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Marcia Lee<br>
<b>Sent:</b> Friday, January 19, 2018 11:24 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] Standard & Poor's Net Advantage<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Good Morning, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We have been experiencing issues with our access to Standard & Poor’s Net Advantage – we continue to receive the
<b>503 Service Temporarily Unavailable</b> error message when attempting to access the main website and the site for usage stats. This has been an ongoing issue for at least a week, potentially longer. We have contacted the company without receiving any valuable
information or a response after the initial contact made earlier this morning, even though we were assured that they would follow-up later this morning.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We wanted to see if anyone else is experiencing this issue, since it appears to be related to their server and not stemming from anything on our end.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks!<br>
Marcia<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:18.0pt;font-family:"Vladimir Script"">Marcia Lee<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Californian FB",serif">Technology Specialist, E-Resource Management |
<a href="mailto:leemarci@gvsu.edu">leemarci@gvsu.edu</a> | 616.331.9164 | GVSU, University Libraries<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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