[Eril-l] Standard & Poor's Net Advantage

[Susan Henthorn]

I just checked our instance of S&P NetAdvantage; it appears to be working just fine.

Susan
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Susan K. Henthorn, Reference Librarian &
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From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Oppenheim, Michael
Sent: Friday, January 19, 2018 11:53 AM
To: Marcia Lee <leemarci at gvsu.edu>; eril-l at lists.eril-l.org
Subject: Re: [Eril-l] Standard & Poor's Net Advantage

This reminds me-NetAdvantage is also down here, since Monday, at least.

I now recall that this appeared onscreen when I tried it then-


Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.


-and seeing this message reminded me to look again. I have not yet had any chance to contact the vendor (and probably will not have a chance to do so, today).

Thanks for jogging my memory about this,

Michael

MICHAEL R. OPPENHEIM, MLIS, MA
Business Research & Collections Librarian, Rosenfeld Library
Anderson Computing & Information Services | ACIS
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From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Marcia Lee
Sent: Friday, January 19, 2018 8:24 AM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: [Eril-l] Standard & Poor's Net Advantage

Good Morning,

We have been experiencing issues with our access to Standard & Poor's Net Advantage - we continue to receive the 503 Service Temporarily Unavailable error message when attempting to access the main website and the site for usage stats.  This has been an ongoing issue for at least a week, potentially longer.  We have contacted the company without receiving any valuable information or a response after the initial contact made earlier this morning, even though we were assured that they would follow-up later this morning.

We wanted to see if anyone else is experiencing this issue, since it appears to be related to their server and not stemming from anything on our end.

Thanks!
Marcia

Marcia Lee
Technology Specialist, E-Resource Management | leemarci at gvsu.edu<mailto:leemarci at gvsu.edu> | 616.331.9164 | GVSU, University Libraries

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