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<p class="MsoNormal"><span style="color:#1F497D">I just checked our instance of <i>
S&P </i>NetAdvantage; it appears to be working just fine. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Susan<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;color:#1F497D">* - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - *
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:9.0pt;color:#1F497D">Susan K. Henthorn, Reference Librarian &
<br>
Electronic Resources Coordinator</span></b><span style="font-size:9.0pt;color:#1F497D">
<br>
Hutchins Library, Room 213 (859) 985-3268<br>
Berea College <a href="mailto:susan_henthorn@berea.edu">
<span style="color:blue">susan_henthorn@berea.edu</span></a> <br>
Berea, KY 40404 <br>
<a href="http://libraryguides.berea.edu/prf.php?account_id=13010"><span style="color:blue">http://libraryguides.berea.edu/prf.php?account_id=13010</span></a><br>
<a href="digital.berea.edu"><span style="color:blue">digital.berea.edu</span></a>
<br>
A problem well stated is a problem well solved. - Charles Kettering <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D">* - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - *
<br>
</span><b><i><span style="font-size:9.0pt;color:#C00000">Save our in-boxes! <a href="http://emailcharter.org/">
<span style="color:blue">http://emailcharter.org</span></a></span></i></b><span style="font-size:9.0pt;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Oppenheim, Michael<br>
<b>Sent:</b> Friday, January 19, 2018 11:53 AM<br>
<b>To:</b> Marcia Lee <leemarci@gvsu.edu>; eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] Standard & Poor's Net Advantage<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">This reminds me—<i>NetAdvantage </i>
is also down here, since Monday, at least. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I now recall that this appeared onscreen when I tried it then—<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D">Service Temporarily Unavailable<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F497D">The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">—and seeing this message reminded me to look again. I have not yet had any chance to contact the vendor (and probably will not have a chance to do so, today).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thanks for jogging my memory about this,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Michael<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#4C4C4D">MICHAEL R. OPPENHEIM, MLIS, MA</span></b><span style="font-size:8.0pt;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#5E5E5F;letter-spacing:.65pt">Business Research & Collections Librarian, Rosenfeld Library</span></i><span style="font-size:8.0pt;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#5E5E5F;letter-spacing:.65pt">Anderson Computing & Information Services | ACIS</span></i><span style="font-size:8.0pt;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#002C72"><img border="0" width="169" height="15" id="Picture_x0020_4" src="cid:image001.jpg@01D3911C.9A3717D0" alt="cid:06AE3D81-E76A-46C2-A31B-C949B20DB50D"></span><span style="font-size:8.0pt;font-family:"Times New Roman",serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#7F7F7F">UCLA Anderson School of Management</span><span style="font-size:8.0pt;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#7F7F7F;letter-spacing:.25pt">110 Westwood Plaza, Suite E202</span><span style="font-size:8.0pt;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#7F7F7F;letter-spacing:.25pt">Los Angeles, CA 90095-1460</span><span style="font-size:8.0pt;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#7F7F7F;letter-spacing:.25pt">(310) 825-0769 direct | (310) 825-1794 fax<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:gray;letter-spacing:.25pt"><a href="mailto:moppenhe@library.ucla.edu">moppenhe@library.ucla.edu</a>
<o:p></o:p></span></p>
<p class="MsoNormal"><a href="http://www.anderson.ucla.edu/"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:gray;text-decoration:none"><img border="0" width="140" height="42" id="Picture_x0020_3" src="cid:image002.jpg@01D3911C.9A3717D0" alt="cid:B0E2C7B8-2879-4555-9984-CEB61512BE15"></span></a><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Marcia Lee<br>
<b>Sent:</b> Friday, January 19, 2018 8:24 AM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] Standard & Poor's Net Advantage<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Good Morning, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We have been experiencing issues with our access to Standard & Poor’s Net Advantage – we continue to receive the
<b>503 Service Temporarily Unavailable</b> error message when attempting to access the main website and the site for usage stats. This has been an ongoing issue for at least a week, potentially longer. We have contacted the company without receiving any valuable
information or a response after the initial contact made earlier this morning, even though we were assured that they would follow-up later this morning.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We wanted to see if anyone else is experiencing this issue, since it appears to be related to their server and not stemming from anything on our end.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks!<br>
Marcia<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:18.0pt;font-family:"Vladimir Script"">Marcia Lee<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Californian FB",serif">Technology Specialist, E-Resource Management |
<a href="mailto:leemarci@gvsu.edu">leemarci@gvsu.edu</a> | 616.331.9164 | GVSU, University Libraries<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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