[Eril-l] ScienceDirect access problems?

Dominic Benson Dominic.Benson at brunel.ac.uk
Wed Dec 12 07:14:49 PST 2018


Some UK sites had this problem. Had to use chat to ask for the IP addresses to be reinstated.



From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Leif Erickson
Sent: 12 December 2018 15:12
To: larrison at txstate.edu
Cc: eril-l at lists.eril-l.org
Subject: Re: [Eril-l] ScienceDirect access problems?

We are having the same problem at the University of Delaware too. No access, and cannot sign in to Admin site.

On Wed, Dec 12, 2018 at 9:54 AM Larrison, Stephanie <larrison at txstate.edu<mailto:larrison at txstate.edu>> wrote:
Just checking if anyone else out there having access problems with ScienceDirect?  We can access the site, but it is not recognizing our entitlements so we are prompted for purchase.  I also can’t get into the Admin Tool even when I changed the password.

I’ve been on hold for a few minutes on the phone.

Thank you,
~Stephanie Larrison
Texas State University

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Leif Erickson
University of Delaware Library
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