[Eril-l] Mergent Online

[Marcia Lee]

Good Morning,

Over the past few weeks our users have been experiencing extremely slow loading time and timing out issues with the Private Company Search within Mergent Online - after investigating all of the typical avenues of potential technological breakdown, neither Mergent nor we have been able to identify a cause.  We are able to use the basic search for the resource without much issue, only occasional slow loading so the problem is primarily with this Private Company Search function.

I am reaching out to the listserv to see if anyone else has experienced these types of problems with this resource, and if any sort of solution was found.

Thank you for any insight or help you might have!
Marcia

Marcia Lee
Technology Specialist, Electronic Resource Management
Mary Idema Pew Library, University Libraries
Grand Valley State University
leemarci at gvsu.edu<mailto:leemarci at gvsu.edu>
(616) 331-9164

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