[Eril-l] Kanopy Access

[Kristin Rogers]

Kristine,

We use Kanopy for not only title by title purchases but we also have a PDA program with them.  I have not had any problems with off campus access.  As for Customer Service, yes, they are responsive.  I'm not sure who you have been or will work with but I've dealt mostly with Grant Powell who has been great.  I have also talked to and met (at ALA) Grant as well as a few other staff.  They have been a great vendor for us.

Thanks,
Kristin

Kristin Rogers
Electronic Resources & Discovery Librarian
Assistant Professor
The University of Mississippi
JD Williams Library
50 Galtney Lott Plz
P.O. Box 1848
University, MS 38677-1848
U.S.A.
O: +1-662-915-3409 | F: +1-662-915-6744
kerogers at olemiss.edu<mailto:kerogers at olemiss.edu> | www.olemiss.edu<http://www.olemiss.edu/>

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Primm, Kristine
Sent: Wednesday, November 29, 2017 7:55 AM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] Kanopy Access

Has anyone ever set up a trial with Kanopy for on and off-campus access using EZProxy?  Did you have any problems with off-campus access?

Also, if you subscribe to Kanopy, have you had any problems with off-campus access?  Do you feel that their Customer Service is responsive?

Thank you for your insight.

Kristine L. Primm
Library Specialist, Electronic Resources
HACC, Central Pennsylvania's Community College

Mailing Address: One HACC Drive, Harrisburg, PA 17110
Email: klprimm at hacc.edu<mailto:klprimm at hacc.edu>
Telephone: 717-780-2541
Internal Extension: x21 2541
Fax: 717-780-1955

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