[Eril-l] ScienceDirect down?

Nicole Gordon ngordon at american.edu
Wed Nov 8 10:33:47 PST 2017


We are either getting that error message when we select download PDF or we are asked to sign in.


---
Nicole I. Gordon
Electronic Resources Specialist
American University Library
(202) 885-3274
ngordon at american.edu<mailto:ngordon at american.edu>



From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Bhatt, Anjana
Sent: Wednesday, November 8, 2017 1:33 PM
To: Diane Westerfield <dwesterfield at coloradocollege.edu>; eril-l at lists.eril-l.org
Subject: Re: [Eril-l] ScienceDirect down?

Yes, It is asking for password for all the articles.

Thanks & Regards.
AB

Anjana  H. Bhatt
MSIRM, MLIS, MA (English)
University Librarian (Electronic Resources)
Library Services, Office Location: Library West 225L
Florida Gulf Coast University
10501 FGCU, Blvd. S., Fort Myers, FL 33965
Phone: 239-590-7634<tel:239-590-7634>, Fax: 239-590-7609<tel:239-590-7609>, E-mail: abhatt at fgcu.edu<mailto:abhatt at fgcu.edu>
http://library.fgcu.edu/FAC/abhatt/bhatt.htm<https://urldefense.proofpoint.com/v2/url?u=http-3A__library.fgcu.edu_FAC_abhatt_bhatt.htm&d=DwMFAg&c=U0G0XJAMhEk_X0GAGzCL7Q&r=Wb7JuoSUzKykiwkgJNdGFXZcscMAeFKjnwV_Vu3RaqY&m=eJADYXQqAO3uep35ezib968XTJ3RoahaeoZepGJiqKs&s=ObVqZVyLhqLZGdwXaz2hq5l9o4ZAjhY7DSgANIm-D08&e=>

Inspiring those who inspire others...that's the FGCU Effect.

Florida has a very broad public records law.  As a result, any written communication created or received by Florida Gulf Coast University employees is subject to disclosure to the public and the media, upon request, unless otherwise exempt.  Under Florida law, e-mail addresses are public records.  If you do not want your email address released in response to a public records request, do not send electronic mail to this entity.  Instead, contact this office by phone or in writing.
"Life is worship, if you are mindful".


From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Diane Westerfield
Sent: Wednesday, November 08, 2017 1:23 PM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: [Eril-l] ScienceDirect down?

Anyone else getting the dreaded "Sorry, your request can't be processed due to a system problem. Contact the Help Desk if the problem persists. [SD-008]" error?

Diane Westerfield, Electronic Resources & Serials Librarian
Tutt Library, Colorado College
diane.westerfield at coloradocollege.edu<mailto:diane.westerfield at coloradocollege.edu>
(719) 389-6661


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