[Eril-l] ScienceDirect errors -- anyone?

[Beth M. Johns]

Hi everyone,


In case it comes up, Elsevier is working on technical problems with the advanced search page, which is where our users land when selecting ScienceDirect. They don't have any time table for resolution. The basic search page is working well, however.


Beth M. Johns, MLIS

E-Resources Librarian

Saginaw Valley State University

Melvin J. Zahnow Library


________________________________
From: Molly Mulligan <mmullig2 at uccs.edu>
Sent: Tuesday, May 16, 2017 3:17 PM
To: Beth M. Johns; ERIL-L
Subject: RE: ScienceDirect errors -- anyone?


Hi Beth, all is working well here with our ScienceDirect platform in terms of searching and opening up support.  Molly



Molly J. Mulligan  MSW, MLS | Electronic Resources Acquisitions Professional

Kraemer Family Library | University of Colorado Colorado Springs

1420 Austin Bluffs Parkway, Colorado Springs, CO  80918

719-255-3237 | mmullig2 at uccs.edu<mailto:mmullig2 at uccs.edu> | she/her/hers | www.uccs.edu/library<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uccs.edu%2Flibrary&data=02%7C01%7Cbmjohns%40SVSU.edu%7C7428143e6bcb48de854708d49c903011%7C550f45ff3e8342a197d970ad8935b0c5%7C0%7C0%7C636305590490465394&sdata=FDHAkDlOM%2BlmclmTMLCNZTl0l8kHWHoNQRHGqMdlA88%3D&reserved=0>



From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Beth M. Johns
Sent: Tuesday, May 16, 2017 1:00 PM
To: ERIL-L <eril-l at lists.eril-l.org>
Subject: [Eril-l] ScienceDirect errors -- anyone?



Hi all -- We are experiencing errors in ScienceDirect after executing a search. And I can't seem to open the support link either to report it (I get a page filled with HTML). Is anyone else having this problem? I recall a problem last week with Elsevier, too.



Beth M. Johns, MLIS

E-Resources Librarian

Saginaw Valley State University

Melvin J. Zahnow Library
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