[Eril-l] Anyone else having problems with Oxford journals icons?

Mon Mar 6 08:45:29 PST 2017

Interesting. When I do a search and try to limit to “Available” (green open padlock, i.e. subscription full text access) I get a big set of results but still see the shopping cart icons. Just tried another search and limited, and now the green open padlocks are showing up. However, I’m not getting zero results when I limit to Available.

Thanks everybody for chiming in. I was worried this was a problem connected to WAM proxy or our particular campus network setup. Evidently this is not just us.

Diane Westerfield, Electronic Resources & Serials Librarian
Tutt Library, Colorado College
diane.westerfield at coloradocollege.edu<mailto:diane.westerfield at coloradocollege.edu>
(719) 389-6661

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Miller, Tatiana
Sent: Monday, March 06, 2017 9:33 AM
To: Sara Colglazier; eril-l
Subject: Re: [Eril-l] Anyone else having problems with Oxford journals icons?

Same problems here (Medical College of Wisconsin, Milwaukee).

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Sara Colglazier
Sent: Monday, March 06, 2017 9:19 AM
To: eril-l <eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>>
Subject: Re: [Eril-l] Anyone else having problems with Oxford journals icons?

Additionally, has anyone tried to search within a journal?

I am finding that it is NOT just a problem of icon display, but ALSO of result-retrieval.
One minute we have access to an article or issue of a given journal, the next the icon says not, then we do (after I have gone to another issue, year, or volume), and then if I do a search only for articles to which we have access within the journal (using the Availability limiter) for s specific keyword, suddenly we have access to nothing: No results found. ...., even though previously at least one article with the same keyword was displaying as being available to me.

I tried this with a few journals now.

So this is not just a matter of confusing people with icons that randomly show one way and then another but of denying access to users as well.

Are others experiencing this as well?
~ Sara

On Mon, Mar 6, 2017 at 5:38 AM, Roberta Sato <roberta.sato at unipd.it<mailto:roberta.sato at unipd.it>> wrote:
In Italy, we have the same problem!
Best regards,

Roberta

Roberta Sato

Biblioteca di Scienze del Farmaco

Dip. Scienze del Farmaco

Università di Padova

Via Jappelli, 1bis

35131 Padova (Italia)

tel. +39-049-8275089<tel:+39%20049%20827%205089>

tel/fax  +39-049-8275420<tel:+39%20049%20827%205420>

email: roberta.sato at unipd.it<mailto:roberta.sato at unipd.it>

email Biblioteca: biblio.scienzedelfarmaco at unipd.it<mailto:biblio.scienzedelfarmaco at unipd.it>

Sito web: http://bibliotecascienzefarmaco.cab.unipd.it<https://urldefense.proofpoint.com/v2/url?u=http-3A__bibliotecascienzefarmaco.cab.unipd.it&d=DgMFaQ&c=aFamLAsxMIDYjNglYHTMV0iqFn3z4pVFYPQkjgspw4Y&r=6wlMKkfeqrFDp-OXwsym2g&m=JylB-leSZxvEJmBoNu-rGaTwASypcd_yFoKqaxDrReU&s=sp-vb2xHK3uSJ9tky79Vye5dGgXFZdJZk7t-TxO6lHs&e=>

BiblioNews: http://biblioteca-informa.blogspot.com/<https://urldefense.proofpoint.com/v2/url?u=http-3A__biblioteca-2Dinforma.blogspot.com_&d=DgMFaQ&c=aFamLAsxMIDYjNglYHTMV0iqFn3z4pVFYPQkjgspw4Y&r=6wlMKkfeqrFDp-OXwsym2g&m=JylB-leSZxvEJmBoNu-rGaTwASypcd_yFoKqaxDrReU&s=ieLeB3ZphNoY2ZVqeFpX1HAKMNFoqcgzbo8221dlsaU&e=>

"I am still a cat if I see a mouse"

(Jane Austen, Letter to Cassandra, Sept. 23rd 1813)
Il 03/03/2017 20:37, Maria Aghazarian ha scritto:
For us it's also not consistent within the same journal issue--sometimes it's a shopping cart, sometimes a green icon. Not sure why. Accessible either way.

On Fri, Mar 3, 2017 at 2:31 PM, Tina Adams <tmadams at email.wcu.edu<mailto:tmadams at email.wcu.edu>> wrote:
Us as well, again as Susan mentioned, it’s not with every journal but some. Inconsistent.

Best,
Tina

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>] On Behalf Of Prefontaine, Susan
Sent: Friday, March 03, 2017 1:50 PM
To: Diane Westerfield <Diane.Westerfield at ColoradoCollege.edu<https://urldefense.proofpoint.com/v2/url?u=http-3A__lege.edu&d=DgMFaQ&c=aFamLAsxMIDYjNglYHTMV0iqFn3z4pVFYPQkjgspw4Y&r=6wlMKkfeqrFDp-OXwsym2g&m=JylB-leSZxvEJmBoNu-rGaTwASypcd_yFoKqaxDrReU&s=B58hGVb-be9SjggrSMmX9JMnNkEX1_qivKCt3DmE5Do&e=>>; eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] Anyone else having problems with Oxford journals icons?

Diane:

Yes, I just encountered the same thing. However, it was not with every journal title that I randomly chose.
I went back and tried one that was fine, and now I am getting that same problem.

Definitely inconsistent.

Susan Prefontaine
Coordinator, Continuing Electronic Resources
e-Resources Team
University Libraries
University at Buffalo/SUNY
134 Lockwood Library Building
Buffalo, NY 14260-2210
716-645-8581<tel:%28716%29%20645-8581>
716-645-5955<tel:%28716%29%20645-5955> fax
sprefont at buffalo.edu<mailto:sprefont at buffalo.edu>

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Diane Westerfield
Sent: Friday, March 03, 2017 1:37 PM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: [Eril-l] Anyone else having problems with Oxford journals icons?

Hi,

Is anyone else experiencing inconsistent behavior with the access icons? That is, you go into a journal and the most recent issue is showing the shopping cart icon (paywall) for all issues, but if you click into an article you can actually read it. Then if you click around  and come back to that first issue you looked at, now it’s showing the green unlocked padlock symbol indicating full text access.

By the way, the new navigation system is pretty bad. Dropdown menus that force page reloads with every selection and the website is not very fast either. I’m trying to reconcile Oxford and the icon weirdness and dropdown menus are making life rather difficult.

Yes I have complained in various ways and I’m yet to hear anything. This icon behavior is inconsistent and difficult to test; I notice it happens less without proxy. We are on WAM proxy and Millennium ILS (just upgraded last night to a newer release … still having problems with Taylor & Francis not loading icons and css correctly.)

Diane Westerfield, Electronic Resources & Serials Librarian
Tutt Library, Colorado College
diane.westerfield at coloradocollege.edu<mailto:diane.westerfield at coloradocollege.edu>
(719) 389-6661<tel:%28719%29%20389-6661>

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--
Maria Aghazarian
Digital Resources and Scholarly Communications Specialist
Swarthmore College
500 College Ave
Swarthmore, PA 19081
610-328-8693<tel:(610)%20328-8693>
maghaza1 at swarthmore.edu<mailto:maghaza1 at swarthmore.edu>
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--
Sara Colglazier
Electronic Resources Management and Discovery Services Librarian
Discovery and Access: Discovery Services, Rm. 433
Library, Information, & Technology Services
Mount Holyoke College
50 College Street
South Hadley, MA 01075
T: 413-538-2437
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