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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Interesting. When I do a search and try to limit to “Available” (green open padlock, i.e. subscription full text access) I get a big set of results but still see the shopping
cart icons. Just tried another search and limited, and now the green open padlocks are showing up. However, I’m not getting zero results when I limit to Available.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Thanks everybody for chiming in. I was worried this was a problem connected to WAM proxy or our particular campus network setup. Evidently this is not just us.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Diane Westerfield, Electronic Resources & Serials Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Tutt Library, Colorado College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><a href="mailto:diane.westerfield@coloradocollege.edu"><span style="color:blue">diane.westerfield@coloradocollege.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">(719) 389-6661<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Miller, Tatiana<br>
<b>Sent:</b> Monday, March 06, 2017 9:33 AM<br>
<b>To:</b> Sara Colglazier; eril-l<br>
<b>Subject:</b> Re: [Eril-l] Anyone else having problems with Oxford journals icons?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Same problems here (Medical College of Wisconsin, Milwaukee).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Sara Colglazier<br>
<b>Sent:</b> Monday, March 06, 2017 9:19 AM<br>
<b>To:</b> eril-l <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> Re: [Eril-l] Anyone else having problems with Oxford journals icons?<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Additionally, has anyone tried to search within a journal?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I am finding that it is NOT just a problem of icon display, but ALSO of result-retrieval. <o:p></o:p></p>
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<p class="MsoNormal">One minute we have access to an article or issue of a given journal, the next the icon says not, then we do (after I have gone to another issue, year, or volume), and then if I do a search only for articles to which we have access within
the journal (using the Availability limiter) for s specific keyword, suddenly we have access to nothing: No results found. ...., even though previously at least one article with the same keyword was displaying as being available to me.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I tried this with a few journals now.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">So this is not just a matter of confusing people with icons that randomly show one way and then another but of denying access to users as well.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Are others experiencing this as well?<o:p></o:p></p>
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<p class="MsoNormal">~ Sara<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Mon, Mar 6, 2017 at 5:38 AM, Roberta Sato <<a href="mailto:roberta.sato@unipd.it" target="_blank">roberta.sato@unipd.it</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><tt><span style="font-size:10.0pt">In Italy, we have the same problem!</span></tt><span style="font-size:10.0pt;font-family:"Courier New""><br>
<tt>Best regards,</tt><br>
<br>
<tt>Roberta </tt></span><o:p></o:p></p>
<pre>Roberta Sato<o:p></o:p></pre>
<pre>Biblioteca di Scienze del Farmaco<o:p></o:p></pre>
<pre>Dip. Scienze del Farmaco<o:p></o:p></pre>
<pre>Università di Padova<o:p></o:p></pre>
<pre>Via Jappelli, 1bis<o:p></o:p></pre>
<pre>35131 Padova (Italia)<o:p></o:p></pre>
<pre>tel. <a href="tel:+39%20049%20827%205089" target="_blank">+39-049-8275089</a><o:p></o:p></pre>
<pre>tel/fax <a href="tel:+39%20049%20827%205420" target="_blank">+39-049-8275420</a><o:p></o:p></pre>
<pre>email: <a href="mailto:roberta.sato@unipd.it" target="_blank">roberta.sato@unipd.it</a><o:p></o:p></pre>
<pre>email Biblioteca: <a href="mailto:biblio.scienzedelfarmaco@unipd.it" target="_blank">biblio.scienzedelfarmaco@unipd.it</a><o:p></o:p></pre>
<pre>Sito web: <a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__bibliotecascienzefarmaco.cab.unipd.it&d=DgMFaQ&c=aFamLAsxMIDYjNglYHTMV0iqFn3z4pVFYPQkjgspw4Y&r=6wlMKkfeqrFDp-OXwsym2g&m=JylB-leSZxvEJmBoNu-rGaTwASypcd_yFoKqaxDrReU&s=sp-vb2xHK3uSJ9tky79Vye5dGgXFZdJZk7t-TxO6lHs&e=" target="_blank">http://bibliotecascienzefarmaco.cab.unipd.it</a><o:p></o:p></pre>
<pre>BiblioNews: <a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__biblioteca-2Dinforma.blogspot.com_&d=DgMFaQ&c=aFamLAsxMIDYjNglYHTMV0iqFn3z4pVFYPQkjgspw4Y&r=6wlMKkfeqrFDp-OXwsym2g&m=JylB-leSZxvEJmBoNu-rGaTwASypcd_yFoKqaxDrReU&s=ieLeB3ZphNoY2ZVqeFpX1HAKMNFoqcgzbo8221dlsaU&e=" target="_blank">http://biblioteca-informa.blogspot.com/</a> <o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>"I am still a cat if I see a mouse"<o:p></o:p></pre>
<pre>(Jane Austen, Letter to Cassandra, Sept. 23rd 1813)<o:p></o:p></pre>
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<p class="MsoNormal">Il 03/03/2017 20:37, Maria Aghazarian ha scritto:<o:p></o:p></p>
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<p class="MsoNormal">For us it's also not consistent within the <i>same journal issue--</i>sometimes it's a shopping cart, sometimes a green icon. Not sure why. Accessible either way.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Fri, Mar 3, 2017 at 2:31 PM, Tina Adams <<a href="mailto:tmadams@email.wcu.edu" target="_blank">tmadams@email.wcu.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Us as well, again as Susan mentioned, it’s not with every journal but some. Inconsistent.
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Best,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Tina</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> Eril-l [mailto:<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Prefontaine, Susan<br>
<b>Sent:</b> Friday, March 03, 2017 1:50 PM<br>
<b>To:</b> Diane Westerfield <Diane.Westerfield@ColoradoCol<a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__lege.edu&d=DgMFaQ&c=aFamLAsxMIDYjNglYHTMV0iqFn3z4pVFYPQkjgspw4Y&r=6wlMKkfeqrFDp-OXwsym2g&m=JylB-leSZxvEJmBoNu-rGaTwASypcd_yFoKqaxDrReU&s=B58hGVb-be9SjggrSMmX9JMnNkEX1_qivKCt3DmE5Do&e=">lege.edu</a>>;
<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Anyone else having problems with Oxford journals icons?<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Diane:</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Yes, I just encountered the same thing. However, it was not with every journal title that I randomly chose.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">I went back and tried one that was fine, and now I am getting that same problem.
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Definitely inconsistent.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F4E79">Susan Prefontaine</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F4E79">Coordinator, Continuing Electronic Resources</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F4E79">e-Resources Team</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F4E79">University Libraries</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F4E79">University at Buffalo/SUNY</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F4E79">134 Lockwood Library Building</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F4E79">Buffalo, NY 14260-2210</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F4E79"><a href="tel:%28716%29%20645-8581" target="_blank">716-645-8581</a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F4E79"><a href="tel:%28716%29%20645-5955" target="_blank">716-645-5955</a> fax</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F4E79"><a href="mailto:sprefont@buffalo.edu" target="_blank">sprefont@buffalo.edu</a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> Eril-l [<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">mailto:eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Diane Westerfield<br>
<b>Sent:</b> Friday, March 03, 2017 1:37 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] Anyone else having problems with Oxford journals icons?<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Is anyone else experiencing inconsistent behavior with the access icons? That is, you go into a journal and the most recent issue is showing the shopping cart icon (paywall) for
all issues, but if you click into an article you can actually read it. Then if you click around and come back to that first issue you looked at, now it’s showing the green unlocked padlock symbol indicating full text access.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">By the way, the new navigation system is pretty bad. Dropdown menus that force page reloads with every selection and the website is not very fast either. I’m trying to reconcile
Oxford and the icon weirdness and dropdown menus are making life rather difficult.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Yes I have complained in various ways and I’m yet to hear anything. This icon behavior is inconsistent and difficult to test; I notice it happens less without proxy. We are on WAM
proxy and Millennium ILS (just upgraded last night to a newer release … still having problems with Taylor & Francis not loading icons and css correctly.)<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Diane Westerfield, Electronic Resources & Serials Librarian<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Tutt Library, Colorado College<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="mailto:diane.westerfield@coloradocollege.edu" target="_blank">diane.westerfield@coloradocollege.edu</a><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="tel:%28719%29%20389-6661" target="_blank">(719) 389-6661</a><o:p></o:p></p>
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<p class="MsoNormal">Maria Aghazarian<br>
Digital Resources and Scholarly Communications Specialist<br>
Swarthmore College<br>
500 College Ave<br>
Swarthmore, PA 19081<br>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Sara Colglazier<o:p></o:p></p>
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<p class="MsoNormal">Electronic Resources Management and Discovery Services Librarian<br>
Discovery and Access: Discovery Services, Rm. 433<o:p></o:p></p>
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<p class="MsoNormal">Library, Information, & Technology Services<o:p></o:p></p>
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<p class="MsoNormal">Mount Holyoke College<br>
50 College Street<o:p></o:p></p>
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<p class="MsoNormal">South Hadley, MA 01075<o:p></o:p></p>
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<p class="MsoNormal">T: 413-538-2437<o:p></o:p></p>
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