[Eril-l] web page summarizing support sites/info for your vendors?

Hansen, Eric A Eric.A.Hansen at ct.gov
Fri Feb 10 05:29:39 PST 2017


We have database technical support contact pages (in Word and PDF) we link to from our libguide, see:

http://libguides.ctstatelibrary.org/researchIT_CT/about-researchIT_CT/tech_support

I hope this helps.

Eric
[cid:image001.jpg at 01D050D6.8BB2D200]
Eric Hansen | eGO and researchIT CT Coordinator | Eric.A.Hansen at ct.gov<http://mailto:Eric.A.Hansen@ct.gov> |Office: (860) 704-2224
Division of Library Development<http://libguides.ctstatelibrary.org/dld/home>
www.ctstatelibrary.org<http://www.ctstatelibrary.org/> | 786 South Main Street Middletown CT 06457 | Fax: (860) 704-2228

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Melissa Belvadi
Sent: Friday, February 10, 2017 6:59 AM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] web page summarizing support sites/info for your vendors?

Has anyone put together a web page that lists your major platforms/vendors and provides whatever support links/info you can for each?

I'm thinking of doing this so that our staff have somewhere to turn during the 50+ hours that the library is open but I don't work, eg evenings and weekends, if a particular product seems to be "down".  But I'd rather not reinvent the wheel if one of you has already done this.

Thanks!

--
Melissa Belvadi
Collections Librarian
University of Prince Edward Island
mbelvadi at upei.ca<mailto:mbelvadi at upei.ca> 902-566-0581


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