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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">We have database technical support contact pages (in Word and PDF) we link to from our libguide, see:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="http://libguides.ctstatelibrary.org/researchIT_CT/about-researchIT_CT/tech_support">http://libguides.ctstatelibrary.org/researchIT_CT/about-researchIT_CT/tech_support</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I hope this helps.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Eric<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Eric Hansen | eGO and researchIT CT Coordinator |
<a href="http://mailto:Eric.A.Hansen@ct.gov">Eric.A.Hansen@ct.gov</a> |<i>Office:</i> (860) 704-2224<br>
</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#3366FF"><a href="http://libguides.ctstatelibrary.org/dld/home">Division of Library Development</a>
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<a href="http://www.ctstatelibrary.org/" target="_blank">www.ctstatelibrary.org</a> | 786 South Main Street Middletown CT 06457 | Fax: (860) 704-2228</span><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>Melissa Belvadi<br>
<b>Sent:</b> Friday, February 10, 2017 6:59 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] web page summarizing support sites/info for your vendors?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">Has anyone put together a web page that lists your major platforms/vendors and provides whatever support links/info you can for each?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">I'm thinking of doing this so that our staff have somewhere to turn during the 50+ hours that the library is open but I don't work, eg evenings and weekends, if a particular product seems to
be "down". But I'd rather not reinvent the wheel if one of you has already done this.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">Thanks!<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p class="MsoNormal">Melissa Belvadi<o:p></o:p></p>
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<p class="MsoNormal">Collections Librarian<o:p></o:p></p>
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<p class="MsoNormal">University of Prince Edward Island<o:p></o:p></p>
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<p class="MsoNormal"><a href="mailto:mbelvadi@upei.ca" target="_blank">mbelvadi@upei.ca</a> 902-566-0581<o:p></o:p></p>
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