[Eril-l] Kerberos and Google Scholar sign-in problems?

[Sunshine Carter]

We are having issues here at University of Minnesota, but only for some of
our campuses (or users; it's not clear where the divide is).  We use
Shibboleth for authentication though.

Similar strange behaviors when trying to sign in, and messages varying
depending on the browser and whether one was already logged into a
institutional account.

We are a Google apps institution, and it sounds like you are too. We have a
growing trouble ticket in our system with our central IT.

Sunshine



--
Sunshine J. Carter
Electronic Resources Librarian & ERM Unit Manager
University of Minnesota Libraries
309 19th Avenue S.
Minneapolis, MN 55455
Tel: 612-625-5615
scarter at umn.edu

On Thu, Dec 14, 2017 at 12:48 PM, Emily Peiffer <epeiffer at umich.edu> wrote:

> Hi everyone,
> Are any of you who are a.)  using Google Suite at your institution, and
> b.) using Kerberos authentication for library patrons, having trouble
> logging into Google Scholar? Regardless, what happens when you try to log
> into Google Scholar? Have you installed the latest Kerberos patch?
>
> We are hoping to pool together some additional information so that we can
> take this issue to Google.
>
>
> Here's a summary of what we are seeing on our end:
>
> If already logged in to a Google-based account:
> 1. We go to https://scholar.google.com/
> 2. We hit "sign in" and are redirected to https://scholar.google.com/?
> pli=1  which, at least on an interface level, appears to be the exact
> same page as the first URL.
> 3. If we click "my profile" we get a "too many redirects" error. The
> sign-in link under "my library" also fails.
>
> If not already logged in to a Google-based account:
> 1. We go to  https://scholar.google.com/
> 2. We click "sign in" and are redirected to Google's log-in page. When we
> click next, we are (accurately) redirected to the Kerberos authentication
> page.
> 3. After authenticating with Kerberos, we are redirected to the Google
> Scholar home page. However, Google Scholar does not appear to detect us as
> having signed in at all.
>
>
> Many thanks!
>
>
> Best wishes,
>
> Emily Peiffer
> Metadata Services Unit
> Hatcher Graduate Library
> University of Michigan
> 913 S. University
> Ann Arbor, MI 48109-1190
>
>
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>
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