<div dir="ltr">We are having issues here at University of Minnesota, but only for some of our campuses (or users; it's not clear where the divide is). We use Shibboleth for authentication though. <div><br></div><div>Similar strange behaviors when trying to sign in, and messages varying depending on the browser and whether one was already logged into a institutional account.</div><div><br></div><div>We are a Google apps institution, and it sounds like you are too. We have a growing trouble ticket in our system with our central IT.</div><div><br></div><div>Sunshine</div><div><br></div><div><br></div></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr">--<div>Sunshine J. Carter</div><div>Electronic Resources Librarian & ERM Unit Manager</div><div>University of Minnesota Libraries</div><div>309 19th Avenue S.</div><div>Minneapolis, MN 55455</div><div>Tel: 612-625-5615</div><div><a href="mailto:scarter@umn.edu" target="_blank">scarter@umn.edu</a></div></div></div></div>
<br><div class="gmail_quote">On Thu, Dec 14, 2017 at 12:48 PM, Emily Peiffer <span dir="ltr"><<a href="mailto:epeiffer@umich.edu" target="_blank">epeiffer@umich.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div>Hi everyone,</div><div>Are any of you who are a.) using Google Suite at your institution, and b.) using Kerberos authentication for library patrons, having trouble logging into Google Scholar? Regardless, what happens when you try to log into Google Scholar? Have you installed the latest Kerberos patch?</div><div><br></div><div>We are hoping to pool together some additional information so that we can take this issue to Google.<br></div><div><br></div><div><br></div><div>Here's a summary of what we are seeing on our end:<br></div><div><br></div><div><div>If already logged in to a Google-based account: </div><div>1. We go to <a href="https://scholar.google.com/" target="_blank">https://scholar.google.com/</a></div><div>2. We hit "sign in" and are redirected to <a href="https://scholar.google.com/?pli=1" target="_blank">https://scholar.google.com/?<wbr>pli=1</a> which, at least on an interface level, appears to be the exact same page as the first URL.</div><div>3. If we click "my profile" we get a "too many redirects" error. The sign-in link under "my library" also fails.</div><div><br></div><div>If not already logged in to a Google-based account:</div><div>1. We go to <a href="https://scholar.google.com/" target="_blank">https://scholar.google.com/</a></div><div>2. We click "sign in" and are redirected to Google's log-in page. When we click next, we are (accurately) redirected to the Kerberos authentication page.</div><div>3. After authenticating with Kerberos, we are redirected to the Google Scholar home page. However, Google Scholar does not appear to detect us as having signed in at all. </div></div><div><br></div><div><br></div><div>Many thanks!</div><div><br></div><div><br></div><div>Best wishes,</div><br clear="all"><div><div class="m_7309548785356540749gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><font color="#666666" style="font-size:12.8px">Emily Peiffer</font></div><div dir="ltr"><span style="color:rgb(102,102,102);font-size:12.8px">Metadata Services Unit</span><div style="font-size:12.8px"><font color="#666666">Hatcher Graduate Library</font></div><div style="font-size:12.8px"><font color="#666666">University of Michigan</font></div><div style="font-size:12.8px"><font color="#666666">913 S. University</font></div><div style="font-size:12.8px"><font color="#666666">Ann Arbor, MI 48109-1190</font><br></div><div style="font-size:12.8px"><br></div></div></div></div></div></div></div></div></div></div>
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