[Eril-l] suspected phishing of ProQuest password

[Wallis, Lisa]

Thanks, Geraldine.

I'm glad to hear it's probably fine.

Lisa

On Wed, Nov 30, 2016 at 10:24 AM, Geraldine Rinna <geraldine.rinna at wmich.edu
> wrote:

> Lisa,
>
>
>
> I called them this morning and they confirmed for me that the email I
> received was legitimate.  Hope I didn’t speak to the wrong person!
>
>
>
> Geri Rinna, MLIS
> Electronic Resources Specialist
> University Libraries
> Western Michigan University
> Kalamazoo, MI 49008-5353 USA
> Tel: 269-387-5196 / Fax: 269-387-5193
> Personal email: geraldine.rinna at wmich.edu
> Departmental email: lib-serials at wmich.edu
>
>
>
> “University Libraries empowers its community to discover, explore, and
> shape the information universe for current and future uses”
>
>
>
> *From:* Eril-l [mailto:eril-l-bounces at lists.eril-l.org] *On Behalf Of *Wallis,
> Lisa
> *Sent:* Wednesday, November 30, 2016 10:39 AM
> *To:* Eril-l at lists.eril-l.org
> *Subject:* [Eril-l] suspected phishing of ProQuest password
>
>
>
> Hi, all.
>
>
>
> I've reported this to ProQuest, and they're looking into it, but I wanted
> to mention a suspicious email I received yesterday at our eResources admin
> address. Just an FYI -- don't click if you got it, too! Note the password
> reset link goes to a force.com URL.
>
>
>
> The subject line was "ProQuest Portal User Password Change"
>
>
>
>
>
>
>
>
>
>
>
>
> *We are reaching out to inform you about a matter regarding your ProQuest
> Support Center portal user account. Due to an unexpected application error
> on our end, your account was inadvertently deactivated. Rest assured, none
> of your account information, including your support cases was compromised
> or lost. The application error has been corrected and your ProQuest Support
> Center portal user account is once again active. However, at ProQuest we
> take security and privacy very seriously. With reactivating your ProQuest
> Support Center portal user account, we are requesting you to reset your
> password. To reset your password, please click on the link below:
> https://proquestsupport.force
> <https://proquestsupport.force>.com/portal/login?c=1iLnN... [it goes on and
> on -- removed here so no one accidentally clicks it!]*
>
>
>
> * Please let us know if you have any problems logging in, or if you have
> any additional questions by clicking the link below to to access customer
> support. http://support.proquest.com/
> <http://support.proquest.com/>proquest/apex/contactussubmitcase?l=en_US&p=Support%20Center&c=Authentication*
>
>
>
>
>
> --
>
> *Lisa Wallis, *eResources & Systems Librarian / Associate Professor
>
>
>
> *Ronald Williams Library*
>
> Northeastern Illinois University
>
> 5500 North St. Louis Avenue, Chicago, IL 60625
>
> Phone: (773) 442-4571
>
>
>
> *www.neiu.edu <http://www.neiu.edu>*
>
>
>
> * <http://www.neiu.edu/>*
>
>
>



-- 

Lisa Wallis, eResources & Systems Librarian / Associate Professor

Ronald Williams Library

Northeastern Illinois University

5500 North St. Louis Avenue, Chicago, IL 60625

Phone: (773) 442-4571


www.neiu.edu

<http://www.neiu.edu/>
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