[Eril-l] Anyone else having trouble accessing Oxford UP articles ??

Fri Feb 19 13:09:08 PST 2016

I just received this from our Oxford rep. I tried some of the titles that
weren't working for us yesterday and they seem to be working (fingers
crossed?):

“As you know, OUP recently moved all journal content onto https: web pages
to provide more secure browsing access to OUP-hosted journals.  This change
has resulted in problems with access to OUP content for some users.

We apologise for the inconvenience customers have experienced with access
following the switchover. While we work to resolve these issues, we will
dual host our journals on both the http and https versions of our platform,
which should restore access immediately. Customers may need to clear their
cache if they had experienced access issues previously. Any users who have
made recent updates in line with advice from our Customer Services team
should not be disrupted by this change.

If you continue to experience access problems, please contact  our Customer
Service team via the following email addresses:”

For Oxford Journals Collection Customers

(UK and Rest of World) jnls.consortia at oup.com

(North and South America) jnls.consortia.US at oup.com

For other journal subscribers

(UK and Rest of World) jnls.cust.serv at oup.com

(North and South America) jnlorders at oup.com

On Fri, Feb 19, 2016 at 12:15 PM, Susan Henthorn <Susan_Henthorn at berea.edu>
wrote:

> All,
>
>
>
> We access our OUP journals via EBSCO’s Full Text Finder (link resolver).
> We cannot change ‘http’ to ‘https’ without creating a separate entry for
> each journal, which we would rather not do.  We are waiting for EBSCO to
> change the links in its Knowledge Base, then push the changes out to our
> entries.
>
>
>
> In the meantime, here is what I sent our staff:
>
>
>
> 1.       *Internet Explorer – EVERYTHING* seems to work fine if you use
> the most recent version.
>
> 2.       *Safari – EVERYTHING *seems to work fine if you use the most
> recent version.  (At least it works on my iPad Air 2.)
>
> 3.       *Firefox* – if you get ‘connection was reset’ or similar
> message, try adding ‘https://’ in front of the URL in the address
> window.  I’ve had good luck with being able to click through to the
> articles, etc.  Patience is still required for the page load.
>
> 4.       *Chrome* – if you get ‘this webpage not available’ or similar
> message, again, try adding ‘https://’ in front of the URL in the address
> window.  I’ve had good luck with being able to click through to the
> articles, etc.  In some cases, I’ve had to do this *TWICE* in order to
> get the page to load.  Even *MORE* patience is required with this browser.
>
> 5.       Here are the direct links into each of our OUP title’s ‘Content
> by year’ page.  If you use Firefox or Chrome, going directly to these will
> be quicker than using our link resolver for the time being.
>
>
>
> *African Affairs *
>
> https://afraf.oxfordjournals.org/content/by/year
>
> *English Historical Review   *
>
> https://ehr.oxfordjournals.org/content/by/year
>
> *Journal of Design History                *
>
> https://jdh.oxfordjournals.org/content/by/year
>
> *Journal of the American Academy of Religion*
>
> https://jaar.oxfordjournals.org/content/by/year
>
> *The Musical Quarterly *
>
> https://mq.oxfordjournals.org/content/by/year
>
> *The Quarterly Journal of Economics  *
>
> https://qje.oxfordjournals.org/content/by/year
>
>
>
> FYI, http://www.oxfordjournal.org should be corrected to *http://www.oxfordjournals.org
> <http://www.oxfordjournals.org>*, as the correct address.  The former URL
> (without the ‘s’ in journals) appears to bring up other random websites.
>
>
>
> Susan
>
> * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - *
> - * - * - * - * - *
> Susan K. Henthorn, Reference Librarian &
> Electronic Resources Coordinator
> Hutchins Library, Room 213
>   (859) 985-3268
> Berea College
> susan_henthorn at berea.edu
> Berea, KY   40404
> community.berea.edu/hutchinslibrary/people/susanhenthorn.asp
> digital.berea.edu
> A problem well stated is a problem well solved.   - Charles Kettering
>
> * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - * - *
> - * - * - * - * - *
> *Save our in-boxes! http://emailcharter.org <http://emailcharter.org/>*
>
>
>
> *From:* Eril-l [mailto:eril-l-bounces at lists.eril-l.org
> <eril-l-bounces at lists.eril-l.org>] *On Behalf Of *Dominic Benson
> *Sent:* Friday, February 19, 2016 9:48 AM
> *To:* 'Betty Landesman' <blandesman at ubalt.edu>; Erin Gallagher <
> EGALLAGHER at Rollins.edu>; Bhatt, Anjana <abhatt at fgcu.edu>; Athena Hoeppner
> <athena at ucf.edu>; eril-l at lists.eril-l.org; patricia.hudson at oup.com
> *Subject:* Re: [Eril-l] Anyone else having trouble accessing Oxford UP
> articles ??
>
>
>
> Betty,
>
>
>
> Someone on another list pointed out that mixed content is being blocked.
> I’m using Firefox 44.0.2 and archive pages are loading okay but other
> browsers may block content. I checked and http javascript files are still
> being served in the source html over https, e.g.
> https://alcalc.oxfordjournals.org
>
> <script type="text/javascript" src="http://alcalc.oxfordjournals.org
> /sites/all/modules/highwire/highwire/plugins/highwire_markup_process/js/highwire_article_reference_popup.js?o2puhl
> <http://alcalc.oxfordjournals.org%20/sites/all/modules/highwire/highwire/plugins/highwire_markup_process/js/highwire_article_reference_popup.js?o2puhl>
> "></script>
>
>
>
> One workaround you might like to try is starting at the http base URL,
> http://www.oxfordjournal.org, which doesn’t redirect, and then browsing
> the Journals A-Z to the journal title you want.
>
>
>
> Kind regards,
>
>
>
> *Dom Benson*
>
> E-resources Librarian, Brunel University London *|* *T* +44(0)1895 266143
>
>
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>
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