[Eril-l] Films on Demand embed problem

Fri Feb 19 07:56:55 PST 2016

Much to my chagrin, the broken video player problem was actually caused by
my browser blocking flash plugins on the page. We finally got our video
embeds up and running. Thanks.

Josh Welker
Information Technology Librarian
James C. Kirkpatrick Library
University of Central Missouri
Warrensburg, MO 64093
JCKL 2260
660.543.8022

On Thu, Feb 18, 2016 at 8:48 PM, Hinojosa, Rogelio H <rhinojosa at tamiu.edu>
wrote:

>
>
> In case it has not been discussed in an earlier posting, this is in the
> FOD support page:
>
>
>
> http://support.infobaselearning.com/index.php?/videofod/Knowledgebase/Article/View/1797/0/ezproxy-configuration
>
>
> Rogelio Hinojosa
> Acquisitions Librarian
> Texas A&M International University
> Killam Library
> 5201 University Boulevard
> Laredo, TX 78041-1900
> 956-326-2123
>
>
>
>
>
> Rogelio H Hinojosa
> Acquisitions Librarian
> rhinojosa at tamiu.edu
> Tel. (956) 326-2123
> Fax (956) 326-2399
> Sue & Radcliffe Killam Library
> Texas A&M International University
> KL 214C
> 5201 University Boulevard
> ,
>
> As pursuant to Texas A&M International University rule 33.04.99.L2
> concerning the Use and Disposition of Electronic Communications, this email
> is a mechanism for official communication of the University. Electronic
> mail (e-mail) should be used only for legitimate academic or state
> business. Official email communications are intended only to meet the
> academic and administrative needs of the campus community.
> ________________________________________
> From: Eril-l [eril-l-bounces at lists.eril-l.org] on behalf of Jahre,
> Benjamin [jahreb at lafayette.edu]
> Sent: Thursday, February 18, 2016 7:09 PM
> To: Michael Fernandez
> Cc: eril-l at lists.eril-l.org; Eril-l
> Subject: Re: [Eril-l] Films on Demand embed problem
>
> We had to do the same for our III WAM proxy settings. As a note, we never
> got to the point of investigating embedding -- we weren't seeing the video
> player from within individual film records.
>
> Be well,
> Ben
>
> ----
>
> Ben Jahre
> Research & Instruction Librarian
> 124 Skillman Library
> Lafayette College
> 610-330-5631
>
> ----- Original Message -----
> From: "Michael Fernandez" <fernm at american.edu>
> To: "Joshua Welker" <welker at ucmo.edu>
> Cc: eril-l at lists.eril-l.org, "Eril-l" <eril-l-bounces at lists.eril-l.org>
> Sent: Thursday, February 18, 2016 7:52:11 PM
> Subject: Re: [Eril-l] Films on Demand embed problem
>
> Not sure if it applies in this case, since it doesn't seem like
> authentication is the problem, but we had to remove our stanza referencing
> Kaltura from our EZProxy config to get the FoD videos to play properly
> after the platform migration. (Also, if anyone has a workable off-campus
> authentication for Kaltura, let me know!)
>
> -------------------------------------------------------------
> Michael Fernandez
> Electronic Resources Librarian
> American University Library
> 4400 Massachusetts Avenue NW
> Washington, DC 20016
> 202-885-3203
>
>
>
> From: Joshua Welker <welker at ucmo.edu>
> To: Pamela L Contakos <P.Contakos at mcla.edu>,
> Cc: "eril-l at lists.eril-l.org" <eril-l at lists.eril-l.org>
> Date: 02/18/2016 02:00 PM
> Subject: Re: [Eril-l] Films on Demand embed problem
> Sent by: "Eril-l" <eril-l-bounces at lists.eril-l.org>
>
>
>
>
> Thank you to all who responded. I did find the IP problem and fixed it.
> But now instead of an authentication error, the video hangs at the loading
> screen. If I open the javascript console, I see that there is an
> unspecified error with the Kaltura video player used by FOD..
>
> Josh Welker
> Information Technology Librarian
> James C. Kirkpatrick Library
> University of Central Missouri
> Warrensburg, MO 64093
> JCKL 2260
> 660.543.8022
>
>
> On Thu, Feb 18, 2016 at 10:56 AM, Pamela L Contakos < P.Contakos at mcla.edu
> > wrote:
> That’s exactly what happened to us. Suddenly embedded videos weren’t
> working and it was because our IP addresses got messed up somehow when they
> migrated to the new platform.
>
>
>
> Pamela Contakos
> Digital Services Librarian
> Freel Library
> Massachusetts College of Liberal Arts (MCLA)
> 375 Church Street, North Adams, MA 01247
> phone: 413.662.5542
> email: p.contakos at mcla.edu
> twitter: @elalibrarian
>
>
>
> From: Eril-l [mailto: eril-l-bounces at lists.eril-l.org ] On Behalf Of
> Annie Erdmann
> Sent: Thursday, February 18, 2016 10:38 AM
> To: Joshua Welker
> Cc: eril-l at lists.eril-l.org
> Subject: Re: [Eril-l] Films on Demand embed problem
>
>
>
> Hi Josh,
>
>
>
> We were having problems with access to Films on Demand in general and when
> I contacted the support team, they discovered that our IP range had been
> messed up with the move to their new platform.
>
> I think it is worth a try to just double check your IP range(s) with them.
>
>
>
> annie
>
>
>
>
> ---------------------------------------------------------------------------------------
>
>
>
> Annie Erdmann
>
> (she/ her/ hers)
>
> Digital Assets/ eResources Librarian
>
> Simmons College Library
>
> Boston MA 02115
>
> 617-521-2723
>
> erdmann at simmons.edu
>
>
>
> On Thu, Feb 18, 2016 at 10:32 AM, Joshua Welker < welker at ucmo.edu > wrote:
>
> We've been having longstanding problems embedding Films on Demand content.
> The FOD website offers several types of embed codes. But the embedded
> videos do not authenticate correctly via IP address, whether through
> EZproxy or with a direct URL (from on campus). Has anyone else experienced
> this, and is there any workaround? We have a lot of profs getting
> frustrated.
>
>
>
> Josh Welker
>
> Information Technology Librarian
>
> James C. Kirkpatrick Library
>
> University of Central Missouri
>
> Warrensburg, MO 64093
>
> JCKL 2260
>
> 660.543.8022
>
>
>
>
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>
>
>
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>
>
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.eril-l.org/pipermail/eril-l-eril-l.org/attachments/20160219/bc8161bc/attachment-0001.html>