[Eril-l] Anyone else having trouble accessing Oxford UP articles ??

Thu Feb 18 11:49:45 PST 2016

OUP links are not resolving for WoS for UALR.  We are using Full Text
Finder from EBSCO.

Anne

On Thu, Feb 18, 2016 at 1:40 PM, Shirley Ainsworth <shirley at ibt.unam.mx>
wrote:

> OUP links do not work from Pubmed, Scopus nor Web of Science, the dois
> from CrossRef do not resolve, ( and I thought that was the whole point of
> having dois, that it doesn't matter if the publisher changes urls...) and
> the ezproxy stanza from the OUP page is
> out of date
> http://www.oxfordjournals.org/en/help/tech-info/ezproxyconfig.txt.
>
> I think that everyone is having problems with OUP.
>
> thanks
> Shirley
>
> --
> Shirley Ainsworth
> Bibliotecaria/Librarian
> Instituto de Biotecnologia, UNAM
> Cuernavaca, Morelos, Mexico.
> email shirley at ibt.unam.mx
>
>
>
>
> El 18/02/2016 a las 11:48 a.m., Hudson, Patricia escribió:
>
> Hi all,
>
>
>
> A brief update from OUP.  As I had explained yesterday, in order to
> provide more secure browsing access to OUP-hosted journals, OUP have moved
> all our journals to be hosted on https: web pages.  This change took effect
> on Tuesday, and some customers have experienced an issue when accessing our
> journals.  Again, we apologize for the inconvenience this has caused and
> are working with our customers individually to resolve all issues as
> quickly as possible.
>
>
>
> Individual users should confirm that they are using either the current or
> previous version of any major browser. Institutional access issues may
> point to an issue with a proxy/network configuration setting.  If access
> fails for all up-to-date browsers, please consult your Network Team to
> check proxy/network settings.  To access a  journal via a proxy using
> https:, the institution will need to have an SSL certificate installed and
> set-up for the Oxfordjournals.org domain. Again, we sincerely apologize for
> the inconvenience this may have caused.  For support, please contact us at
> one of the e-mail addresses listed below. Thank you for your patience while
> we resolve reported issues.
>
>
>
> For Oxford Journals Collection Customers (UK and Rest of World)
> jnls.consortia at oup.com (North and South America) jnls.consortia.US at oup.com
>
>
>
> For other journal subscribers
>
> (UK and Rest of World) jnls.cust.serv at oup.com (North and South America)
> jnlorders at oup.com
>
>
>
> Many thanks to those of you who have contacted me off line. Thank you
> again for your patience, and we will keep you updated.
>
>
>
> Sincerely,
>
>
>
> Patricia Hudson
>
>
>
>
>
> *From:* Eril-l [mailto:eril-l-bounces at lists.eril-l.org
> <eril-l-bounces at lists.eril-l.org>] *On Behalf Of *Hudson, Patricia
> *Sent:* Wednesday, February 17, 2016 2:36 PM
> *To:* Catherine C Tuohy; Shannon Teichmann; eril-l at lists.eril-l.org
> *Subject:* Re: [Eril-l] Anyone else having trouble accessing Oxford UP
> articles ??
>
>
>
> We apologize to all customers who are currently having problems accessing
> our journals site. In order to provide more secure browsing access to OUP
> hosted journals, we have moved all our journals to be hosted on https: web
> pages. This change took effect yesterday, and should be transparent to most
> customers. Our IT department is working to replicate customer issues now.
> If you are having access issues, please e-mail our customer services team
> at *jnlorders at oup.com <jnlorders at oup.com>* with subject line “HTTPS
> Journals”. It would be very helpful if you can include the web browser and
> version you are using. We will be happy to keep this list posted as the
> issue is resolved.
>
>
>
> Thank  you for your patience.
>
>
>
> Sincerely,
>
> Patricia Hudson
>
> *Patricia Bowers Hudson | Associate Director of Institutional Marketing*
>
> *Oxford University Press | 2001 Evans Road | Cary, NC 27513 | USA *
>
> *+1 919 677 0977 <%2B1%20919%20677%200977> Ext. 5247*
>
> * <patricia.hudson at oup.com>patricia.hudson at oup.com
> <patricia.hudson at oup.com>*
>
>
>
> *From:* Eril-l [mailto:eril-l-bounces at lists.eril-l.org
> <eril-l-bounces at lists.eril-l.org>] *On Behalf Of *Catherine C Tuohy
> *Sent:* Wednesday, February 17, 2016 1:43 PM
> *To:* Shannon Teichmann; eril-l at lists.eril-l.org
> *Subject:* Re: [Eril-l] Anyone else having trouble accessing Oxford UP
> articles ??
>
>
>
> Yes, I have emailed support to see if they reply,  Cathy
>
>
>
>
>
> Catherine C. Tuohy
>
> Assistant Director of Technology and Technical Services
>
> Emmanuel College Library
>
> 400 The Fenway
>
> Boston, MA 02115
>
> 617-264-7658
>
>
>
>
>
>
>
> *From:* Eril-l [mailto:eril-l-bounces at lists.eril-l.org
> <eril-l-bounces at lists.eril-l.org>] *On Behalf Of *Shannon Teichmann
> *Sent:* Wednesday, February 17, 2016 12:55 PM
> *To:* eril-l at lists.eril-l.org
> *Subject:* Re: [Eril-l] Anyone else having trouble accessing Oxford UP
> articles ??
>
>
>
> We are having trouble as well here at Austin College in Sherman, TX in
> accessing Oxford journals.
>
>
>
> Shannon
>
>
>
> *From:* Eril-l [mailto:eril-l-bounces at lists.eril-l.org
> <eril-l-bounces at lists.eril-l.org>] *On Behalf Of *Bonnie Tijerina
> *Sent:* Wednesday, February 17, 2016 11:42 AM
> *To:* Sara Colglazier <scolglaz at mtholyoke.edu>
> *Cc:* eril-l <eril-l at lists.eril-l.org>
> *Subject:* Re: [Eril-l] Anyone else having trouble accessing Oxford UP
> articles ??
>
>
>
> Hi everyone,
>
>
>
> Due to the large size of the initial email on this thread, our email list
> is holding most responses due to size limitations. If you tried to respond
> to Sara or would like to respond, please reply to this message instead of
> the initial one.
>
>
>
> Thanks!
>
> Bonnie
>
>
>
>
>
>
> _______________________________________________
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>
>
>
>
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-- 
Anne Liebst
University of Arkansas at Little Rock | Collections & Archives
Ottenheimer Library
501.569.3248 | caliebst at ualr.edu | http://ualr.edu/library
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