[Eril-l] APS IP Block solutions?

[Leigh Ann DePope]

University of Maryland has had numerous problems with IP blocking by ACS
when the ACS ActiveView PDF feature is used. It generatres multiple lines
of duplicate code for fonts, etc. which triggers an exessive session or an
excessive download block. We've reported it to them and have had
conversations with them about. It's a known issue to ACS.

Thanks,
Leigh Ann


Leigh Ann DePope
Electronic Services Librarian
2200 McKeldin Library
University of Maryland College Park
College Park, MD 20742
301-405-9326(phone)
ldepope at umd.edu



On Fri, Dec 16, 2016 at 11:04 AM, Alice Daugherty <adaugher at lsu.edu> wrote:

> Hello all,
>
>
>
> In the past we have had the occasional IP block from ACS with the IP
> unfortunately being our EZProxy IP.  Lately, this has been a recurring
> issue, and not always the same user.
>
>
>
> Recently, one person brought their computer to our IT people and no
> viruses were found.  We were thinking that a keystroke virus might have
> been the culprit.  Currently, a different user is causing our IP block and
> has caused the last 3 blocks.
>
>
>
> This year, it seems that the excessive downloads block has occurred more
> frequently and with other vendors as well.
>
>
>
> I wondered how other campuses are handing this issue?  How many attempts
> at password changes do you provide users before you consider taking away
> their access?  Do you ever consider restricting their access?  Are there
> other technologies that can be put in place to prevent these types of
> breaches?
>
>
>
> Thank you,
>
> Alice
>
>
>
>
>
> *[image: LSU]* <http://www.lsu.edu/>
>
> *Alice Daugherty*
> Collection Assessment and Analysis Librarian
> LSU Libraries
> Louisiana State University
> 30 Middleton, Baton Rouge, LA  70803
> office 225-578-7652 <(225)%20578-7652>
> *adaugher at lsu.edu* <adaugher at lsu.edu> | *lsu.edu* <http://www.lsu.edu/> |
> *lib.lsu.edu* <http://lib.lsu.edu/>
>
> *[image: Facebook]* <http://www.facebook.com/LSULibraries>  *[image:
> Twitter]* <http://www.twitter.com/lsulibraries>  *[image: Instagram]*
> <http://www.instagram.com/lsulibraries>
>
>
>
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