[Eril-l] American Chemical Society journals: strange problems with proxy access

[Diane Westerfield]

Hi,

We just received a report from a professor regarding ACS journals. We use WAM proxy access on the Millennium ILS (Innovative) with a hosted server. Anyone else experience this?

When in an ACS journal with a proxied link: if you look at a list of volumes and try to click on the volume or plus symbol to expand it, the reloading symbol appears and then a few moments later the same page refreshes, rather than expanding the list of issues. If you search in a journal, you get a list of results. But if you try to click on any linked item in the results, the browser becomes unresponsive. I tested this with 3 different browsers, got the same behavior.

With a direct (unproxied) link, the journal behaves just fine.

The professor said this started happening 2 weeks ago, which very unhappily coincides with a library server upgrade that has produced strange server behavior but not any database-specific oddities. This might be purely coincidental, or not.

I'm wondering if anyone else out there is having any problems? Try Journal of the American Chemical Society, http://pubs.acs.org/loi/jacsat

I did contact ACS and they confirmed our hosted library server IP is in the account and active; nothing has changed with the IPs since we moved to the hosted server in 2013.

Thanks,

Diane Westerfield, Electronic Resources & Serials Librarian
Tutt Library, Colorado College
diane.westerfield at coloradocollege.edu<mailto:diane.westerfield at coloradocollege.edu>
(719) 389-6661
(719) 389-6082 (fax)
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