[Eril-l] Summon & LibChat

[Courtney F]

To expand on yesterday's answer -

We are on Summon 1.0 and LibAnswers 2.0 and have successfully implemented
the slide-out chat widget.

In our Summon Administration Console, we enabled the SpringShare V2 Chat
Widget (set to on) and use the Element ID and Script Source URL boxes to
put the information for the chat widget in.  To get the Element ID and
Script Source URL, you need the code for the widget you'd like to embed.
That comes from LibAnswers.

Our widget code looks like this in LibAnswers: <div
id="libchat_6e10794f5a97fb4d202223a2162a2e35"></div><script src="//
v2.libanswers.com/load_chat.php?hash=6e10794f5a97fb4d202223a2162a2e35"></script>
 The section marked "div id" is the Element ID - use the code within the
quotes in that box.  The Script Source URL is the part labeled "script
src".  That should put your chat widget on your Summon page.  It should be
an immediate update, so you can check your work immediately.


~Courtney F.

---

Electronic and Educational Resources Librarian

Lila D Bunch Library

Belmont University

615-460-5492

On Wed, Oct 14, 2015 at 1:42 PM, Courtney F <court1824 at gmail.com> wrote:

> We are on Summon 1.0 and LibAnswer 2.0 and have successfully implemented
> the slide-out chat widget.
>
> We enabled the SpringShare V2 Chat Widget (on) and use the Element ID and
> Script Source URL boxes to put the widget in.  I don't have much time at
> the moment to explain how we got the specific code for each box, but I will
> try to remember to post more details tomorrow, if they haven't already been
> posted.
>
> ~Courtney F.
>
> ---
>
> Electronic and Educational Resources Librarian
>
> Lila D Bunch Library
>
> Belmont University
>
> 615-460-5492
>
> On Wed, Oct 14, 2015 at 12:52 PM, Deziel, Bryan G. <bdeziel at anl.gov>
> wrote:
>
>> Has anyone been able to successfully integrate Springshare’s LibChat into
>> Summon?  We are currently still on Summon 1.0, but have LibAnswers 2.0.
>> There seem to be two options in the Summon console – the first one asks for
>> a “SpringShare Key,” which I cannot figure out.  The second is specifically
>> to reference a V2 widget – but it doesn’t seem to be working.  Has anyone
>> else experienced this issue?  I am currently testing as we are hoping to
>> soft launch in November.
>>
>>
>>
>> Thanks,
>>
>>
>>
>> Bryan
>>
>>
>>
>> Bryan G. Deziel, MLIS
>>
>> Discovery and Digital Resources Librarian
>>
>> Argonne Research Library,
>>
>> *Argonne National Laboratory*
>>
>> bdeziel at anl.gov
>>
>> (630) 252-3876
>>
>>
>>
>> [image: Description: Description: Please consider the environment before
>> printing]
>>
>>
>>
>> _______________________________________________
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>>
>>
>
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