<div dir="ltr">To expand on yesterday's answer - <div><br></div><div><span style="font-size:12.8px">We are on Summon 1.0 and LibAnswers 2.0 and have successfully implemented the slide-out chat widget. </span><div style="font-size:12.8px"><br></div><div style="font-size:12.8px">In our Summon Administration Console, we enabled the SpringShare V2 Chat Widget (set to on) and use the Element ID and Script Source URL boxes to put the information for the chat widget in. To get the Element ID and Script Source URL, you need the code for the widget you'd like to embed. That comes from LibAnswers.</div></div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px">Our widget code looks like this in LibAnswers: <div id="libchat_6e10794f5a97fb4d202223a2162a2e35"></div><script src="//<a href="http://v2.libanswers.com/load_chat.php?hash=6e10794f5a97fb4d202223a2162a2e35">v2.libanswers.com/load_chat.php?hash=6e10794f5a97fb4d202223a2162a2e35</a>"></script> The section marked "div id" is the Element ID - use the code within the quotes in that box. The Script Source URL is the part labeled "script src". That should put your chat widget on your Summon page. It should be an immediate update, so you can check your work immediately.</div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px"><br></div><div class="gmail_extra"><div style="font-size:12.8px">~Courtney F.</div><div style="font-size:12.8px"><p class="MsoNormal"><a name="15067a91e2fbabba__MailAutoSig" style="color:rgb(34,34,34)">---</a></p><p class="MsoNormal">Electronic and Educational Resources Librarian</p><p class="MsoNormal">Lila D Bunch Library</p><p class="MsoNormal">Belmont University</p><p class="MsoNormal"><a href="tel:615-460-5492" value="+16154605492" target="_blank">615-460-5492</a></p></div>
<br><div class="gmail_quote">On Wed, Oct 14, 2015 at 1:42 PM, Courtney F <span dir="ltr"><<a href="mailto:court1824@gmail.com" target="_blank">court1824@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><div dir="ltr">We are on Summon 1.0 and LibAnswer 2.0 and have successfully implemented the slide-out chat widget. <div><br></div><div>We enabled the SpringShare V2 Chat Widget (on) and use the Element ID and Script Source URL boxes to put the widget in. I don't have much time at the moment to explain how we got the specific code for each box, but I will try to remember to post more details tomorrow, if they haven't already been posted.<br><div class="gmail_extra"><br clear="all"><div><div>~Courtney F.</div></div><div><p class="MsoNormal"><a name="15067a91e2fbabba__MailAutoSig">---</a></p>
<p class="MsoNormal">Electronic and Educational Resources Librarian</p>
<p class="MsoNormal">Lila D Bunch Library</p>
<p class="MsoNormal">Belmont University</p>
<p class="MsoNormal"><a href="tel:615-460-5492" value="+16154605492" target="_blank">615-460-5492</a></p></div>
<br><div class="gmail_quote"><div><div class="h5">On Wed, Oct 14, 2015 at 12:52 PM, Deziel, Bryan G. <span dir="ltr"><<a href="mailto:bdeziel@anl.gov" target="_blank">bdeziel@anl.gov</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><div><div class="h5">
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<p class="MsoNormal">Has anyone been able to successfully integrate Springshare’s LibChat into Summon? We are currently still on Summon 1.0, but have LibAnswers 2.0. There seem to be two options in the Summon console – the first one asks for a “SpringShare
Key,” which I cannot figure out. The second is specifically to reference a V2 widget – but it doesn’t seem to be working. Has anyone else experienced this issue? I am currently testing as we are hoping to soft launch in November.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Thanks,<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Bryan<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:'Palatino Linotype',serif;color:gray">Bryan G. Deziel, MLIS<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:'Palatino Linotype',serif;color:gray">Discovery and Digital Resources Librarian<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:'Palatino Linotype',serif;color:gray">Argonne Research Library,<u></u><u></u></span></p>
<p class="MsoNormal"><b><i><span style="font-size:10pt;font-family:'Palatino Linotype',serif;color:gray">Argonne National Laboratory<u></u><u></u></span></i></b></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:'Palatino Linotype',serif;color:gray"><a href="mailto:bdeziel@anl.gov" target="_blank"><span style="color:gray">bdeziel@anl.gov</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:'Palatino Linotype',serif;color:gray"><a href="tel:%28630%29%20252-3876" value="+16302523876" target="_blank">(630) 252-3876</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:'Palatino Linotype',serif;color:gray"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;color:rgb(0,176,80)"><img border="0" width="392" height="19" src="cid:image001.gif@01D1067F.2B63D070" alt="Description: Description: Please consider the environment before printing"></span><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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