[Eril-l] JSTOR STILL having problems -- ?! (Tuesday)

Tue Oct 13 06:18:37 PDT 2015

I can get into JSTOR, but it wants me to pay for access to all titles even
if there is a subscription at my institution.

Anne

-- 
Anne Liebst
University of Arkansas at Little Rock | Collections & Archives
Ottenheimer Library
501.569.3248 | caliebst at ualr.edu | http://ualr.edu/library

On Tue, Oct 13, 2015 at 8:11 AM, Sara Colglazier <scolglaz at mtholyoke.edu>
wrote:

> Hi All,
>
> Just checking in on JSTOR .... and still it is not recognizing me (us) and
> if I try to get to a journal I get an error message:
> Page Loading Error*
>
> We are unable to process your request at this time.
>
> If this error continues, please contact JSTOR support
> <http://www.jstor.org/action/showContactSupportForm>. Please include the
> time the error occurred and what you were requesting.
>
> Nothing back from my contact us report.
>
> Does anyone have any news?
>
> Have they tweeted more?
>
> Thanks, Sara
>
>
>
> On Mon, Oct 12, 2015 at 5:40 PM, Melissa Atkinson <
> melissa.atkinson at acu.edu> wrote:
>
>> JSTOR Tweet:
>>
>> *JSTOR* ‏@JSTOR  <https://twitter.com/JSTOR> 4m minutes ago
>> <https://twitter.com/JSTOR/status/653685702060707840>
>>
>> We're sorry, we're experiencing intermittent site issues today. Staff are
>> working to fix the problems as soon as possible.
>>
>> On Mon, Oct 12, 2015 at 4:35 PM, Katherine Hill <kmhill6 at uncg.edu> wrote:
>>
>>> Thanks for pointing this out everyone!  I am going to let my staff at
>>> University of North Carolina at Greensboro know what is going on and also
>>> contact JSTOR.  Surprised I have not gotten in any tickets about this yet...
>>>
>>> Kate Hill
>>> Electronic Resources and Distance Education Librarian
>>> University of North Carolina at Greensboro Libraries
>>> Email: kmhill6 at uncg.edu
>>> Phone: 1-336-334-4300
>>>
>>> On Mon, Oct 12, 2015 at 5:06 PM, Colson, Jeannie <jcolson at lee.edu>
>>> wrote:
>>>
>>>> Right. Us, too. I’ve left voicemail and email.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Thanks to all of you for causing me to check!
>>>>
>>>>
>>>>
>>>> Jeannie Colson
>>>>
>>>> jcolson at lee.edu
>>>>
>>>> Lee College
>>>>
>>>> Baytown, TX
>>>>
>>>>
>>>>
>>>> *From:* Eril-l [mailto:eril-l-bounces at lists.eril-l.org] *On Behalf Of *Erin
>>>> Finnerty
>>>> *Sent:* Monday, October 12, 2015 3:57 PM
>>>> *To:* Athena Hoeppner <athena at ucf.edu>
>>>> *Cc:* eril-l at lists.eril-l.org
>>>>
>>>> *Subject:* Re: [Eril-l] JSTOR having problems?
>>>>
>>>>
>>>>
>>>> Temple's showing 'not currently logged in' as well.  I couldn't get
>>>> through on the phone, and don't see any announcement on their Twitter.
>>>>
>>>>
>>>> Erin Finnerty
>>>> Electronic Resources Librarian
>>>> Temple University Libraries
>>>>
>>>> Philadelphia, PA 19122
>>>> (215) 204-3275 | erinf at temple.edu
>>>>
>>>>
>>>>
>>>> On Mon, Oct 12, 2015 at 4:56 PM, Athena Hoeppner <athena at ucf.edu>
>>>> wrote:
>>>>
>>>> We have the problem at UCF, too. I called JSTOR but got voicemail.
>>>>
>>>> -----Original Message-----
>>>> *From:* Sara Colglazier [scolglaz at mtholyoke.edu]
>>>> *Received:* Monday, 12 Oct 2015, 4:47PM
>>>> *To:* Diane Westerfield [Diane.Westerfield at coloradocollege.edu]
>>>> *CC:* eril-l at lists.eril-l.org [eril-l at lists.eril-l.org]
>>>> *Subject:* Re: [Eril-l] JSTOR having problems?
>>>>
>>>> Has anyone tried contact JSTOR? I just used CONTACT JSTOR SUPPORT. Sara
>>>>
>>>>
>>>>
>>>> On Mon, Oct 12, 2015 at 4:46 PM, Diane Westerfield <
>>>> Diane.Westerfield at coloradocollege.edu> wrote:
>>>>
>>>> Thanks everybody who responded. Now I can tell panicking students that
>>>> it’s a nationwide problem, which may allow us to redirect them to other
>>>> resources. J Sometimes they get so locked on to one thing, it can be
>>>> hard to get them to accept alternatives.
>>>>
>>>>
>>>>
>>>> Appreciatively,
>>>>
>>>>
>>>>
>>>> Diane Westerfield, Electronic Resources & Serials Librarian
>>>>
>>>> Tutt Library, Colorado College
>>>>
>>>> diane.westerfield at coloradocollege.edu
>>>>
>>>> (719) 389-6661
>>>>
>>>> (719) 389-6082 (fax)
>>>>
>>>>
>>>> _______________________________________________
>>>> Eril-l mailing list
>>>> Eril-l at lists.eril-l.org
>>>> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> Sara Colglazier
>>>>
>>>> Electronic Resources Management and Discovery Services Librarian
>>>> Discovery and Access: Discovery Services, Rm. 433
>>>>
>>>> Library, Information, & Technology Services
>>>>
>>>> Mount Holyoke College
>>>> 50 College Street
>>>>
>>>> South Hadley, MA 01075
>>>>
>>>> T: 413-538-2437
>>>>
>>>>
>>>> _______________________________________________
>>>> Eril-l mailing list
>>>> Eril-l at lists.eril-l.org
>>>> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>>>>
>>>>
>>>>
>>>> _______________________________________________
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>>>>
>>>>
>>>
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>>>
>>
>>
>> --
>> Melissa Atkinson, BS, MSLS
>> E-Collections & Web Services Librarian
>> Abilene Christian University
>> ACU Box 29208
>> Abilene, TX 79699-9208
>> (v) 325-674-4811
>> (f) 325-674-2202
>> melissa.atkinson at acu.edu
>> http://www.acu.edu/library
>> http://asklibrary.acu.edu
>>
>> _______________________________________________
>> Eril-l mailing list
>> Eril-l at lists.eril-l.org
>> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>>
>>
>
>
> --
> Sara Colglazier
> Electronic Resources Management and Discovery Services Librarian
> Discovery and Access: Discovery Services, Rm. 433
> Library, Information, & Technology Services
> Mount Holyoke College
> 50 College Street
> South Hadley, MA 01075
> T: 413-538-2437
>
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>
>
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