<div dir="ltr"><div>I can get into JSTOR, but it wants me to pay for access to all titles even if there is a subscription at my institution.<br><br></div>Anne<br><br>-- <br>Anne Liebst<br>University of Arkansas at Little Rock | Collections & Archives<br>Ottenheimer Library<br>501.569.3248 | <a href="mailto:caliebst@ualr.edu" target="_blank">caliebst@ualr.edu</a> | <a href="http://ualr.edu/library" target="_blank">http://ualr.edu/library</a><br><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Oct 13, 2015 at 8:11 AM, Sara Colglazier <span dir="ltr"><<a href="mailto:scolglaz@mtholyoke.edu" target="_blank">scolglaz@mtholyoke.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hi All,<div><br></div><div>Just checking in on JSTOR .... and still it is not recognizing me (us) and if I try to get to a journal I get an error message:</div><div><h1>Page Loading Error*</h1>
<p>We are unable to process your request at this time.</p>
<p>If this error continues, please <a href="http://www.jstor.org/action/showContactSupportForm" target="_blank">contact JSTOR support</a>. Please
include the time the error occurred and what you were requesting.</p><p>Nothing back from my contact us report.</p><p>Does anyone have any news?<br></p><p>Have they tweeted more?</p><p>Thanks, Sara</p><p><br></p><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Oct 12, 2015 at 5:40 PM, Melissa Atkinson <span dir="ltr"><<a href="mailto:melissa.atkinson@acu.edu" target="_blank">melissa.atkinson@acu.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">JSTOR Tweet:<div><br></div><div><div style="color:rgb(41,47,51);font-family:Arial,sans-serif;font-size:14px;line-height:18px"><a href="https://twitter.com/JSTOR" style="color:rgb(136,153,166);text-decoration:none;background:transparent none repeat scroll 0% 0%" target="_blank"><b style="color:rgb(41,47,51)">JSTOR</b> <span style="font-size:13px;direction:ltr"><span style="color:rgb(177,187,195)">@</span>JSTOR</span> </a><small style="font-size:13px;color:rgb(136,153,166);margin-right:5px"> 4<a href="https://twitter.com/JSTOR/status/653685702060707840" title="4:36 PM - 12 Oct 2015" style="color:rgb(136,153,166);text-decoration:none;background:transparent none repeat scroll 0% 0%" target="_blank"><span>m</span><span style="overflow:hidden!important;width:1px!important;min-height:1px!important;padding:0px!important;border:0px none!important"> minutes ago</span></a></small></div><p style="margin:0px;font-size:14px;line-height:18px;white-space:pre-wrap;word-wrap:break-word;color:rgb(41,47,51);font-family:Arial,sans-serif" lang="en">We're sorry, we're experiencing intermittent site issues today. Staff are working to fix the problems as soon as possible.</p></div></div><div class="gmail_extra"><div><div><br><div class="gmail_quote">On Mon, Oct 12, 2015 at 4:35 PM, Katherine Hill <span dir="ltr"><<a href="mailto:kmhill6@uncg.edu" target="_blank">kmhill6@uncg.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Thanks for pointing this out everyone! I am going to let my staff at University of North Carolina at Greensboro know what is going on and also contact JSTOR. Surprised I have not gotten in any tickets about this yet...<br></div><div class="gmail_extra"><br clear="all"><div><div><div dir="ltr"><div><div dir="ltr"><div><div><div>Kate Hill<br></div>Electronic Resources and Distance Education Librarian<br></div>University of North Carolina at Greensboro Libraries<br></div>Email: <a href="mailto:kmhill6@uncg.edu" target="_blank">kmhill6@uncg.edu</a><br></div><div>Phone: <a href="tel:1-336-334-4300" value="+13363344300" target="_blank">1-336-334-4300</a><br></div></div></div></div></div><div><div>
<br><div class="gmail_quote">On Mon, Oct 12, 2015 at 5:06 PM, Colson, Jeannie <span dir="ltr"><<a href="mailto:jcolson@lee.edu" target="_blank">jcolson@lee.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div link="blue" vlink="purple" lang="EN-US">
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<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Right. Us, too. I’ve left voicemail and email.
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Thanks to all of you for causing me to check!<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Jeannie Colson<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><a href="mailto:jcolson@lee.edu" target="_blank">jcolson@lee.edu</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Lee College<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Baytown, TX<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif"> Eril-l [mailto:<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Erin Finnerty<br>
<b>Sent:</b> Monday, October 12, 2015 3:57 PM<br>
<b>To:</b> Athena Hoeppner <<a href="mailto:athena@ucf.edu" target="_blank">athena@ucf.edu</a>><br>
<b>Cc:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a></span></p><div><div><br>
<b>Subject:</b> Re: [Eril-l] JSTOR having problems?<u></u><u></u></div></div><p></p><div><div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">Temple's showing 'not currently logged in' as well. I couldn't get through on the phone, and don't see any announcement on their Twitter.<u></u><u></u></p>
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<p class="MsoNormal"><br clear="all">
<u></u><u></u></p>
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<p class="MsoNormal">Erin Finnerty<br>
Electronic Resources Librarian<br>
Temple University Libraries<u></u><u></u></p>
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<div>
<p class="MsoNormal">Philadelphia, PA 19122<br>
<a href="tel:%28215%29%20204-3275" value="+12152043275" target="_blank">(215) 204-3275</a> | <a href="mailto:erinf@temple.edu" target="_blank">erinf@temple.edu</a><u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">On Mon, Oct 12, 2015 at 4:56 PM, Athena Hoeppner <<a href="mailto:athena@ucf.edu" target="_blank">athena@ucf.edu</a>> wrote:<u></u><u></u></p>
<blockquote style="border-style:none none none solid;border-left:1pt solid rgb(204,204,204);padding:0in 0in 0in 6pt;margin-left:4.8pt;margin-right:0in">
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<p class="MsoNormal" style="margin-bottom:12pt"><span style="font-size:14pt;font-family:Calibri,sans-serif;color:black">We have the problem at UCF, too. I called JSTOR but got voicemail.<br>
<br>
-----Original Message----- <br>
<b>From:</b> Sara Colglazier [<a href="mailto:scolglaz@mtholyoke.edu" target="_blank">scolglaz@mtholyoke.edu</a>]<br>
<b>Received:</b> Monday, 12 Oct 2015, 4:47PM<br>
<b>To:</b> Diane Westerfield [<a href="mailto:Diane.Westerfield@coloradocollege.edu" target="_blank">Diane.Westerfield@coloradocollege.edu</a>]<br>
<b>CC:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a> [<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>]<br>
<b>Subject:</b> Re: [Eril-l] JSTOR having problems?</span><u></u><u></u></p>
<div>
<div>
<div>
<div>
<p class="MsoNormal">Has anyone tried contact JSTOR? I just used CONTACT JSTOR SUPPORT. Sara<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">On Mon, Oct 12, 2015 at 4:46 PM, Diane Westerfield <<a href="mailto:Diane.Westerfield@coloradocollege.edu" target="_blank">Diane.Westerfield@coloradocollege.edu</a>> wrote:<u></u><u></u></p>
<blockquote style="border-style:none none none solid;border-left:1pt solid rgb(204,204,204);padding:0in 0in 0in 6pt;margin-left:4.8pt;margin-right:0in">
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<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif">Thanks everybody who responded. Now I can tell panicking students that it’s a nationwide problem, which may allow
us to redirect them to other resources. </span><span style="font-size:11pt;font-family:Wingdings">J</span><span style="font-size:11pt;font-family:Calibri,sans-serif"> Sometimes they get so locked on to one thing, it can be hard to get them to accept
alternatives.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif">Appreciatively,</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif">Diane Westerfield, Electronic Resources & Serials Librarian</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif">Tutt Library, Colorado College</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><a href="mailto:diane.westerfield@coloradocollege.edu" target="_blank">diane.westerfield@coloradocollege.edu</a></span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><a href="tel:%28719%29%20389-6661" target="_blank">(719) 389-6661</a></span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><a href="tel:%28719%29%20389-6082" target="_blank">(719) 389-6082</a> (fax)</span><u></u><u></u></p>
</div>
</div>
<p class="MsoNormal" style="margin-bottom:12pt"><br>
_______________________________________________<br>
Eril-l mailing list<br>
<a href="mailto:Eril-l@lists.eril-l.org" target="_blank">Eril-l@lists.eril-l.org</a><br>
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</blockquote>
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<p class="MsoNormal"><br>
<br clear="all">
<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
</div>
<p class="MsoNormal">-- <u></u><u></u></p>
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<p class="MsoNormal">Sara Colglazier <u></u><u></u></p>
<div>
<p class="MsoNormal">Electronic Resources Management and Discovery Services Librarian<br>
Discovery and Access: Discovery Services, Rm. 433<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Library, Information, & Technology Services<u></u><u></u></p>
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<div>
<p class="MsoNormal">Mount Holyoke College<br>
50 College Street<u></u><u></u></p>
</div>
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<p class="MsoNormal">South Hadley, MA 01075<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">T: <a href="tel:413-538-2437" target="_blank">413-538-2437</a><u></u><u></u></p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<p class="MsoNormal" style="margin-bottom:12pt"><br>
_______________________________________________<br>
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</blockquote>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
</div>
</div></div></div>
</div>
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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br></div></div><div><div>Melissa Atkinson, BS, MSLS<br>E-Collections & Web Services Librarian</div>
<div>Abilene Christian University<br>ACU Box 29208<br>Abilene, TX 79699-9208<br>(v) <a href="tel:325-674-4811" value="+13256744811" target="_blank">325-674-4811</a><br>(f) <a href="tel:325-674-2202" value="+13256742202" target="_blank">325-674-2202</a><br><a href="mailto:melissa.atkinson@acu.edu" target="_blank">melissa.atkinson@acu.edu</a><br><a href="http://www.acu.edu/library" target="_blank">http://www.acu.edu/library</a><br><a href="http://asklibrary.acu.edu" target="_blank">http://asklibrary.acu.edu</a></div></div>
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<br></blockquote></div><span class=""><font color="#888888"><br><br clear="all"><div><br></div>-- <br><div>Sara Colglazier<div>Electronic Resources Management and Discovery Services Librarian<br>Discovery and Access: Discovery Services, Rm. 433</div><div>Library, Information, & Technology Services</div><div>Mount Holyoke College<br>50 College Street</div><div>South Hadley, MA 01075</div><div>T: <a href="tel:413-538-2437" value="+14135382437" target="_blank">413-538-2437</a><br></div></div>
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