[Eril-l] JSTOR having problems?

[Sara Colglazier]

Hi,
JSTOR has not been working for some hours now, for us, and seems to be
working less and less, if that makes sense. By which I mean, earlier today
it still recognized that I was coming from Mount Holyoke College but would
not behave in other ways, then it was page cannot load errors, now it is
not even recognizing my IP and Login gets me:
Service Unavailable

The server is temporarily unable to service your request due to maintenance
downtime or capacity problems. Please try again later.
------------------------------
Apache/2.4.7 (Ubuntu) Server at www.jstor.org Port 443
Something is really wrong. I wish they would post some sort of message
about being down, aware, and trying to fix.
Sara Colglazier
E-Resources & Discovery Services Librarian
Discovery and Access: Discovery Services, Rm. 433
Library, Information, & Technology Services (LITS)
Mount Holyoke College
50 College Street
South Hadley, MA 01075
T: 413-538-2437

On Mon, Oct 12, 2015 at 4:38 PM, Montgomery, Kathrine E <kmontgom at tulane.edu
> wrote:

> Hi Diane,
>
>
>
> It’s not just you.  We just discovered exactly the same problem.
>
>
>
> Kate
>
>
>
> Kate Montgomery
>
> Electronic Resources Librarian
>
> Tulane University
>
> (504) 865-5686
>
> kmontgom at tulane.edu
>
>
>
> *From:* Eril-l [mailto:eril-l-bounces at lists.eril-l.org] *On Behalf Of *Diane
> Westerfield
> *Sent:* Monday, October 12, 2015 3:35 PM
> *To:* 'eril-l at lists.eril-l.org' <eril-l at lists.eril-l.org>
> *Subject:* [Eril-l] JSTOR having problems?
>
>
>
> Hi,
>
>
>
> Just now we discovered that is JSTOR misbehaving oddly, as in asking for
> payment for articles in collections we subscribe to, or giving straight-up
> error messages. I tried clearing my browser cache and was able to load one
> article, then the problems started again. Happens with both the proxy link
> and the direct link. Just wondering if anybody else is having trouble. I
> put in an error message as I wasn’t able to get through on the phone.
>
>
>
> Our school operates on the Block Plan where students take one class at a
> time for 3 ½ weeks and we’re in the last few days of the Block, which means
> students are desperate for articles as they finish their papers. Not a good
> time for JSTOR to be unavailable.
>
>
>
> Diane Westerfield, Electronic Resources & Serials Librarian
>
> Tutt Library, Colorado College
>
> diane.westerfield at coloradocollege.edu
>
> (719) 389-6661
>
> (719) 389-6082 (fax)
>
>
>
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>
>


-- 
Sara Colglazier
Electronic Resources Management and Discovery Services Librarian
Discovery and Access: Discovery Services, Rm. 433
Library, Information, & Technology Services
Mount Holyoke College
50 College Street
South Hadley, MA 01075
T: 413-538-2437
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