<div dir="ltr">Hi,<div>JSTOR has not been working for some hours now, for us, and seems to be working less and less, if that makes sense. By which I mean, earlier today it still recognized that I was coming from Mount Holyoke College but would not behave in other ways, then it was page cannot load errors, now it is not even recognizing my IP and Login gets me:</div><div><h1>Service Unavailable</h1>
<p>The server is temporarily unable to service your
request due to maintenance downtime or capacity
problems. Please try again later.</p>
<hr>
<address>Apache/2.4.7 (Ubuntu) Server at <a href="http://www.jstor.org">www.jstor.org</a> Port 443</address><address><br></address>Something is really wrong. I wish they would post some sort of message about being down, aware, and trying to fix.</div><div>Sara Colglazier</div><div>E-Resources & Discovery Services Librarian</div><div>Discovery and Access: Discovery Services, Rm. 433</div><div>Library, Information, & Technology Services (LITS)</div><div>Mount Holyoke College</div><div>50 College Street</div><div>South Hadley, MA 01075</div><div>T: 413-538-2437</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Oct 12, 2015 at 4:38 PM, Montgomery, Kathrine E <span dir="ltr"><<a href="mailto:kmontgom@tulane.edu" target="_blank">kmontgom@tulane.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="color:#1f497d">Hi Diane,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">It’s not just you. We just discovered exactly the same problem.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">Kate<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<div>
<p class="MsoNormal"><span style="font-size:8.0pt;color:#1f497d">Kate Montgomery<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:#1f497d">Electronic Resources Librarian<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:#1f497d">Tulane University<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:#1f497d"><a href="tel:%28504%29%20865-5686" value="+15048655686" target="_blank">(504) 865-5686</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:#1f497d"><a href="mailto:kmontgom@tulane.edu" target="_blank">kmontgom@tulane.edu</a><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
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<div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Eril-l [mailto:<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>Diane Westerfield<br>
<b>Sent:</b> Monday, October 12, 2015 3:35 PM<br>
<b>To:</b> '<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>' <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> [Eril-l] JSTOR having problems?<u></u><u></u></p>
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</div><div><div class="h5">
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Hi,<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Just now we discovered that is JSTOR misbehaving oddly, as in asking for payment for articles in collections we subscribe to, or giving straight-up error messages. I tried clearing my browser cache and was able to load one article, then
the problems started again. Happens with both the proxy link and the direct link. Just wondering if anybody else is having trouble. I put in an error message as I wasn’t able to get through on the phone.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Our school operates on the Block Plan where students take one class at a time for 3 ½ weeks and we’re in the last few days of the Block, which means students are desperate for articles as they finish their papers. Not a good time for JSTOR
to be unavailable.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Diane Westerfield, Electronic Resources & Serials Librarian<u></u><u></u></p>
<p class="MsoNormal">Tutt Library, Colorado College<u></u><u></u></p>
<p class="MsoNormal"><a href="mailto:diane.westerfield@coloradocollege.edu" target="_blank">diane.westerfield@coloradocollege.edu</a><u></u><u></u></p>
<p class="MsoNormal"><a href="tel:%28719%29%20389-6661" value="+17193896661" target="_blank">(719) 389-6661</a><u></u><u></u></p>
<p class="MsoNormal"><a href="tel:%28719%29%20389-6082" value="+17193896082" target="_blank">(719) 389-6082</a> (fax)<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature">Sara Colglazier<div>Electronic Resources Management and Discovery Services Librarian<br>Discovery and Access: Discovery Services, Rm. 433</div><div>Library, Information, & Technology Services</div><div>Mount Holyoke College<br>50 College Street</div><div>South Hadley, MA 01075</div><div>T: 413-538-2437<br></div></div>
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