[Eril-l] Discovery System Comparison

[ken at kenchadconsulting.com]

Dear Kathy,

I wonder if you have thought of using a UX/innovation method that is widely used to both develop new solutions and evaluate existing ones. Jobs-To-Be-Done (JTBD) focuses not on *feature* comparisons but instead on how well a new or existing solution solves the users’ problems...gets the user’s ‘job’ done. For example if a user is trying to get their assignment done how well does the discovery solution take away the user’s ‘pain’ or create ‘gains’ . 

 

 I did some really interesting workshops  earlier this year  around JTBD and discovery with a some fantastic librarians at a Scottish university. It wasn’t so much around evaluating as looking a ‘gaps’ and how things could be improved with an existing suite of solutions. But JTBD is a good approach to evaluation of any potential solution too.

 

There is a large and readily available  literature around JTBD. My take on it (specifically using it in a University Library context) is here http://www.kenchadconsulting.com/how-we-can-help/innovation/ . I’ve also done a few presentations. I have found JTBD a *very* productive user centric approach. 

 

Good luck with the evaluation. There are some useful links on more conventional evaluations on the Higher Education Library Technology (HELibTech) discovery page http://helibtech.com/Discovery

Very best

Ken

Ken Chad Consulting Ltd Tel: +44(0)7788727845   <http://www.kenchadconsuting.com/> http://www.kenchadconsulting.com Twitter: @kenchad Skype: kenchadconsulting 

 

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Kathleen Juliano
Sent: 05 November 2015 19:44
To: eril-l at lists.eril-l.org
Subject: [Eril-l] Discovery System Comparison

 

We are coming to the end of a 3 year contract for our  current discovery system, and are starting a trial for another system.   I am trying to come up with an effective way of evaluating and comparing the two systems in order to make a decision about which one  to go forward with.  Has anyone done this recently and do you have any advice/ warnings/ ideas/ suggestions, etc? 

 

Thanks,

Kathy


 

-- 

 


 <http://www.drew.edu/?utm_source=FIL_Email_Footer&utm_medium=email&utm_campaign=FIL%2BEmail%2BFooter> Image removed by sender.

 	 

 

Kathy Juliano, MLIS
Electronic Resources 
and Serials Management Librarian
Drew University Library | 36 Madison Ave | Madison, NJ 07940
(973) 408-3478 | kjuliano at drew.edu

 

	
				

 

 

 

 

 

 

 

 

 

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