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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Dear Kathy,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I wonder if you have thought of using a UX/innovation method
that is widely used to both develop new solutions and evaluate existing ones.
Jobs-To-Be-Done (JTBD) focuses not on *<b>feature</b>* comparisons but instead on
how well a new or existing solution solves the users’ problems...gets the user’s
‘job’ done. For example if a user is trying to get their assignment done how
well does the discovery solution take away the user’s ‘pain’ or create ‘gains’ .
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> I did some really interesting workshops earlier this year around
JTBD and discovery with a some fantastic librarians at a Scottish university.
It wasn’t so much around evaluating as looking a ‘gaps’ and how things could be
improved with an existing suite of solutions. But JTBD is a good approach to
evaluation of any potential solution too.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>There is a large and readily available literature around JTBD. My
take on it (specifically using it in a University Library context) is here <a
href="http://www.kenchadconsulting.com/how-we-can-help/innovation/">http://www.kenchadconsulting.com/how-we-can-help/innovation/</a>
. I’ve also done a few presentations. I have found JTBD a *<b>very</b>*
productive user centric approach. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Good luck with the evaluation. There are some useful links on
more conventional evaluations on the Higher Education Library Technology
(HELibTech) discovery page <a href="http://helibtech.com/Discovery">http://helibtech.com/Discovery</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Very best<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Ken<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Ken Chad Consulting Ltd Tel: +44(0)7788727845 <a
href="http://www.kenchadconsuting.com/"><span style='color:blue'>http://www.kenchadconsulting.com</span></a>
Twitter: @kenchad Skype: kenchadconsulting <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> Eril-l
[mailto:eril-l-bounces@lists.eril-l.org] <b>On Behalf Of </b>Kathleen Juliano<br>
<b>Sent:</b> 05 November 2015 19:44<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] Discovery System Comparison<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>We are coming to the end of a 3 year contract for our
current discovery system, and are starting a trial for another system.
I am trying to come up with an effective way of evaluating and comparing
the two systems in order to make a decision about which one to go forward
with. Has anyone done this recently and do you have any advice/ warnings/
ideas/ suggestions, etc? <o:p></o:p></p>
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<p class=MsoNormal>Thanks,<o:p></o:p></p>
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<p class=MsoNormal>Kathy<br clear=all>
<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>-- <o:p></o:p></p>
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<p class=MsoNormal><a
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<p class=MsoNormal><b><i><span style='font-size:10.5pt;font-family:"Arial","sans-serif";
color:#81827D'>Kathy Juliano, MLIS</span></i></b><span style='font-size:10.5pt;
font-family:"Arial","sans-serif";color:#81827D'><br>
Electronic Resources <br>
and Serials Management Librarian<br>
Drew University Library | 36 Madison
Ave | Madison, NJ 07940<br>
(973) 408-3478 | <a href="mailto:kjuliano@drew.edu" target="_blank">kjuliano@drew.edu</a><o:p></o:p></span></p>
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