[Eril-l] Wiley Online Library website/downloading issues?

[Electronic Resources in Libraries discussion list]

OCLC support (case #998529) confirmed they are aware of the issue and that they need to work with Wiley support to resolve it, as nothing can be done on OCLC's end.

I attempted to move the Wiley stanza to the top of the config file, to no avail.

Cheers, Paul

Paul Butler | Dartmouth Libraries<http://library.dartmouth.edu/> Discovery Systems Librarian | Dartmouth | Hanover, NH, 03755

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Electronic Resources in Libraries discussion list via Eril-l
Sent: Thursday, June 18, 2026 10:56 AM
To: Electronic Resources in Libraries discussion list <eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] Wiley Online Library website/downloading issues?

Hi everyone,

Thanks for testing.

Paul, please update when you hear back from OCLC. I'm remote today, so the trouble seems to be with off-campus access, at least for us.

Erin, I tested that article. The EPDF reader won't load that title, either. This is the article that prompted my investigation:

Binks S. (2026). Why desirable difficulties 'work': A review of the evidence from cognitive and educational psychology and some caveats for the health professions education field. Journal of Evaluation in Clinical Practice, 32(1), e70349. https://doi.org/10.1111/jep.70349<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fdoi.org%2f10.1111%2fjep.70349&c=E,1,xgwlSMgaRD0DeH0g0o3xUNu2zD4TJ8Um51JlGt2z9CZfKcaZC0tulnyGlOZg2gVlj6oZ3SMT7DJuD3eW6iUigAXmcCSzZZtTBwDIxxDNUGA,&typo=1>

Thanks again all,

Genesis Nieves
Electronic Resources Librarian
Molloy University, JET Library

Office: 516-323-3919

gnieves at molloy.edu<mailto:gnieves at molloy.edu>
https://www.molloy.edu/library
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Sent: Thursday, June 18, 2026 10:21 AM
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Subject: Re: [Eril-l] Wiley Online Library website/downloading issues?

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Hi Genesis - It seems to be working ok here.  Best, Theresa

Theresa Arndt
Dickinson College Library
Carlisle, PA
arndtt at dickinson.edu<mailto:arndtt at dickinson.edu>
she/her/hers

My work hours may differ from yours.  Please do not feel obliged respond outside your normal work hours.
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Hi all,

Is anyone else experiencing issues with Wiley Online Library this morning? Specifically, content is not loading on Wiley's website, and the EPDF reader is continually attempting to load.

Thanks,

Genesis Nieves
Electronic Resources Librarian
Molloy University, JET Library

Office: 516-323-3919

gnieves at molloy.edu<mailto:gnieves at molloy.edu>
https://www.molloy.edu/library<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.molloy.edu%2flibrary&c=E,1,hAxWa0lfM1X_tNMrwDhveeatEryv_YyffHZIb422Fk6ACekcLpIjQP_dp62kbWuX92BidwbM7MmAFJORnmQO65EFrfAOEInDli_aqzWqVACNdSo,&typo=1>
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