[Eril-l] [EXTERNAL] Re: Problems with De Gruyter

[Electronic Resources in Libraries discussion list]

Happy Monday,

We are seeing that error as well. Both over EZproxy and when we try direct links when on campus. We also have a ticket open with them.

Best,
Dan



[The Claremont Colleges Library]<http://library.claremont.edu/>



Daniel B. Fitzroy

Electronic Resources & Metadata Librarian

The Claremont Colleges Library

800 N. Dartmouth Ave., Claremont, CA 91711

P • (909) 607-8839  E • daniel.fitzroy at claremont.edu<mailto:daniel.fitzroy at claremont.edu>

Pronouns: he/him/his





________________________________
From: Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l at lists.eril-l.org>
Sent: Monday, June 8, 2026 6:20 AM
To: Electronic Resources in Libraries discussion list <eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] [EXTERNAL] Re: Problems with De Gruyter


Morning!  Yes, we are seeing the same error and have reported it as well.  It appears to be authentication-related as linking to open access resources is working.



Best,



-Jesse



Jesse Flavin

Electronic Resources & Description Librarian

Falvey Library

Villanova University

Villanova PA 19085

610-519-6740



From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Electronic Resources in Libraries discussion list via Eril-l
Sent: Monday, June 8, 2026 9:07 AM
To: eril-l at lists.eril-l.org
Subject: [EXTERNAL] Re: [Eril-l] Problems with De Gruyter



We're not having any access issues with De Gruyter Online here.



Good luck!



Amy Kendrick (she/her)

Electronic Resources Librarian

University Libraries

UNC Greensboro

agkendrick at uncg.edu<mailto:agkendrick at uncg.edu>

336-256-1210





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________________________________

From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>>
Sent: Monday, June 8, 2026 8:25 AM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org> <eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>>
Subject: [Eril-l] Problems with De Gruyter



We’re getting this error message whenever we try to search or access ebooks at De Gruyter: Unspecified server error



Is anyone else seeing this? We just reported this problem to them.



Thanks!

  Liz



Liz Rapp

Continuing & Electronic Resources Manager

University of Virginia Library

434.243.2066

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