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Happy Monday,</div>
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We are seeing that error as well. Both over EZproxy and when we try direct links when on campus. We also have a ticket open with them.</div>
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Best,</div>
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Dan</div>
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<span style="font-family: "Avenir Next LT Pro", sans-serif; font-size: 12pt; color: rgb(64, 62, 145); line-height: 120%;"><b>Daniel B. Fitzroy</b></span></p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l@lists.eril-l.org><br>
<b>Sent:</b> Monday, June 8, 2026 6:20 AM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <eril-l@lists.eril-l.org><br>
<b>Subject:</b> Re: [Eril-l] [EXTERNAL] Re: Problems with De Gruyter</font>
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<p class="x_MsoNormal"><span style="font-size:11.0pt">Morning! Yes, we are seeing the same error and have reported it as well. It appears to be authentication-related as linking to open access resources is working.</span></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt"> </span></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt">Best,</span></p>
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<p class="x_MsoNormal"><span style="font-size:11.0pt">-Jesse</span></p>
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<p class="x_MsoNormal"><i><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">Jesse Flavin </span></i><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"></span></p>
<p class="x_MsoNormal"><i><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">Electronic Resources & Description Librarian </span></i><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"></span></p>
<p class="x_MsoNormal"><i><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">Falvey Library </span></i><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"></span></p>
<p class="x_MsoNormal"><i><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">Villanova University </span></i><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"></span></p>
<p class="x_MsoNormal"><i><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">Villanova PA 19085 </span></i><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"></span></p>
<p class="x_MsoNormal"><i><span style="font-size:11.0pt">610-519-6740 </span></i><span style="font-size:11.0pt"></span></p>
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<p class="x_MsoNormal"><b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Monday, June 8, 2026 9:07 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [EXTERNAL] Re: [Eril-l] Problems with De Gruyter</span></p>
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<p class="x_MsoNormal"><span style="color:black">We're not having any access issues with De Gruyter Online here.</span></p>
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<p class="x_MsoNormal"><span style="color:black">Good luck!</span></p>
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<p class="x_MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif; color:black">Amy Kendrick (she/her)</span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif; color:black">Electronic Resources Librarian</span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif; color:black">University Libraries</span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif; color:black; background:white">UNC Greensboro</span><span style="font-family:"Calibri",sans-serif; color:black"></span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif; color:black"><a href="mailto:agkendrick@uncg.edu">agkendrick@uncg.edu</a></span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif; color:black; background:white">336-256-1210</span><span style="font-family:"Calibri",sans-serif; color:black"></span></p>
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<p class="x_MsoNormal"><b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:black">From:</span></b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:black"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
on behalf of Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Sent:</b> Monday, June 8, 2026 8:25 AM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a> <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> [Eril-l] Problems with De Gruyter</span> </p>
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<p class="x_xmsonormal"><span style="font-size:11.0pt">We’re getting this error message whenever we try to search or access ebooks at De Gruyter:
<b>Unspecified server error</b></span></p>
<p class="x_xmsonormal"><span style="font-size:11.0pt"> </span></p>
<p class="x_xmsonormal"><span style="font-size:11.0pt">Is anyone else seeing this? We just reported this problem to them.</span></p>
<p class="x_xmsonormal"><span style="font-size:11.0pt"> </span></p>
<p class="x_xmsonormal"><span style="font-size:11.0pt">Thanks!</span></p>
<p class="x_xmsonormal"><span style="font-size:11.0pt"> Liz</span></p>
<p class="x_xmsonormal"><span style="font-size:11.0pt"> </span></p>
<p class="x_xmsonormal"><span style="font-size:11.0pt">Liz Rapp</span></p>
<p class="x_xmsonormal"><span style="font-size:11.0pt">Continuing & Electronic Resources Manager</span></p>
<p class="x_xmsonormal"><span style="font-size:11.0pt">University of Virginia Library</span></p>
<p class="x_xmsonormal"><span style="font-size:11.0pt">434.243.2066</span></p>
<p class="x_xmsonormal"><span style="font-size:11.0pt"><img border="0" width="200" height="45" id="x_x_Picture_x0020_1" style="width:2.0833in; height:.4652in" data-outlook-trace="F:1|T:1" src="cid:image003.png@01DCF728.0E003780"></span></p>
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<p><strong><span style="font-size:16px; font-family:"Arial",sans-serif; color:red">CAUTION: </span></strong><span style="font-size:16px; font-family:"Arial",sans-serif">This email originated from outside the organization! Do not click links, open attachments,
or reply, unless you recognize the sender’s email address and know the content is safe. Please forward this email to ITHelp.Desk@claremont.edu if you believe this email is suspicious.</span></p>
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