[Eril-l] [External] Oxford English Dictionary access issue

[Electronic Resources in Libraries discussion list]

Hi all,

Thank you for posting about the OED issues you have seen this afternoon. If you are experiencing an issue, and haven't already, please do contact our customer services team so we can investigate and ensure that your access is restored. https://academic.oup.com/pages/contact-us/general-enquiries

Thank you, Alyshia, for posting our recent guide to the access control upgrade that we will be implementing next week for a number of our products. I did want to clarify that this upcoming upgrade does NOT involve OED (which already moved to this upgraded system a few years ago.) However, this is a good document to review for other products such as Oxford Bibliographies.

Thank you again for posting, and I will be happy to post from OUP as we have more information.

Sincerely,
Patricia Hudson
Head of Library Marketing, Academic
Oxford University Press

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Hi Sally,

They were or are working on an access update, I wonder if it's related to that..?

Here's some information from Oxford University Press: https://fdslive.oup.com/www.oup.com/academic/pdf/librarian/sams-to-sigma-guide.pdf

Best,
Alyshia

On Mon, Jan 5, 2026 at 12:39 PM Electronic Resources in Libraries discussion list via Eril-l <eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>> wrote:

Have patrons reported access issues to Oxford English Dictionary although the invoice is paid in full?



We are not getting signed in via Cornell when trying to access any tab other than “factsheet”  Instead we either get a loop when attempting to “sign in through your institution” or that button does not work at all.



Kind regards,



Sally Lockwood

E-Resources Specialist

Working remotely

Cornell University

Ithaca, NY 14853

SJL8 at cornell.edu<mailto:SJL8 at cornell.edu>





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Alyshia Bagley, MLIS
Electronic Resources Librarian, Assistant Professor
University Libraries
Division of Academic Affairs

6 Library Dr | Savannah, GA 31419
(912) 344-3016 | abagley at georgiasouthern.edu<mailto:abagley at georgiasouthern.edu>
Georgia Southern University<http://www.georgiasouthern.edu/>
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