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Hi all,</div>
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Thank you for posting about the OED issues you have seen this afternoon. If you are experiencing an issue, and haven't already, please do contact our customer services team so we can investigate and ensure that your access is restored.
<a class="OWAAutoLink" id="OWA3056e716-e14e-7307-6d39-2273d006094e" href="https://academic.oup.com/pages/contact-us/general-enquiries">
https://academic.oup.com/pages/contact-us/general-enquiries</a> </div>
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Thank you, Alyshia, for posting our recent guide to the access control upgrade that we will be implementing next week for a number of our products. I did want to clarify that this upcoming upgrade does NOT involve OED (which already moved to this upgraded system
a few years ago.) However, this is a good document to review for other products such as Oxford Bibliographies.</div>
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Thank you again for posting, and I will be happy to post from OUP as we have more information.</div>
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Sincerely,</div>
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Patricia Hudson</div>
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Head of Library Marketing, Academic</div>
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Oxford University Press</div>
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<b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l@lists.eril-l.org><br>
<b>Sent:</b> Monday, January 5, 2026 1:12 PM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <eril-l@lists.eril-l.org><br>
<b>Subject:</b> Re: [Eril-l] [External] Oxford English Dictionary access issue </div>
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<div style="direction: ltr;">Hi Sally, </div>
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<div style="direction: ltr;">They were or are working on an access update, I wonder if it's related to that..?</div>
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<div style="direction: ltr;">Here's some information from Oxford University Press:
<a data-auth="NotApplicable" class="OWAAutoLink" id="OWA4b40babd-a629-40ab-2a9d-b694ce304706" href="https://fdslive.oup.com/www.oup.com/academic/pdf/librarian/sams-to-sigma-guide.pdf">
https://fdslive.oup.com/www.oup.com/academic/pdf/librarian/sams-to-sigma-guide.pdf</a></div>
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<div style="direction: ltr;">Best, </div>
<div style="direction: ltr;">Alyshia</div>
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<div style="direction: ltr;">On Mon, Jan 5, 2026 at 12:39 PM Electronic Resources in Libraries discussion list via Eril-l <<a class="OWAAutoLink" id="OWA0cb040d6-d5d5-77a2-fa9d-c67d01f057e4" href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>>
wrote:<br>
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<blockquote style="margin: 0px 0px 0px 0.8ex; padding-left: 1ex; border-left: 1px solid rgb(204, 204, 204);">
<p style="margin-top: 1em; margin-bottom: 1em;">Have patrons reported access issues to
<b>Oxford English Dictionary</b> although the invoice is paid in full? </p>
<p style="margin-top: 1em; margin-bottom: 1em;"> </p>
<p style="margin-top: 1em; margin-bottom: 1em;">We are not getting signed in via Cornell when trying to access any tab other than “factsheet” Instead we either get a loop when attempting to “sign in through your institution” or that button does not work at
all. </p>
<p style="margin-top: 1em; margin-bottom: 1em;"> </p>
<p style="margin-top: 1em; margin-bottom: 1em;">Kind regards,</p>
<p style="margin-top: 1em; margin-bottom: 1em;"> </p>
<p style="margin-top: 1em; margin-bottom: 1em;">Sally Lockwood</p>
<p style="margin-top: 1em; margin-bottom: 1em;">E-Resources Specialist</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Working remotely</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Cornell University</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Ithaca, NY 14853</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><a style="margin-top: 0px; margin-bottom: 0px;" class="OWAAutoLink" id="OWAa0e7f43b-1d55-f0a8-6858-892ac5c8a5b2" href="mailto:SJL8@cornell.edu">SJL8@cornell.edu</a></p>
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<span style="font-size: 13px; color: black;"><img style="max-width: 100%;" src="https://ww2.georgiasouthern.edu/web_templates/cdn/img/georgia-southern-signature-stacked-logo.png"></span></td>
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<div style="direction: ltr; line-height: 19px; color: black;"><span style="font-size: 15px;"><b>Alyshia Bagley, MLIS</b></span><span style="font-size: 13px;"><br>
Electronic Resources Librarian, Assistant Professor<br>
University Libraries<br>
Division of Academic Affairs<br>
<br>
</span></div>
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6 Library Dr | Savannah, GA 31419</div>
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(912) 344-3016 | <a class="OWAAutoLink" id="OWA09519d16-47e2-9875-97b8-a0ec4cdd9f58" href="mailto:abagley@georgiasouthern.edu">
abagley@georgiasouthern.edu</a></div>
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<a style="color: rgb(17, 85, 204);" data-auth="NotApplicable" rel="noreferrer noopener" class="OWAAutoLink" id="OWA8d40af86-3713-be1f-d899-7f6d31bb10e2" href="http://www.georgiasouthern.edu/">Georgia Southern University</a></div>
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