[Eril-l] Cyber security and invoices

[Electronic Resources in Libraries discussion list]

Our procurement office verifies each vendor and requires a w9 annually.  They will not pay an invoice if the pay-to bank is different from the info we have on file. It can slow down payment, but it is more secure.

Athena

Athena Hoeppner (she/her/hers)
Interim Associate Dean, Resources and Discovery
Discovery Services Librarian | University Librarian
University of Central Florida | athena at ucf.edu<mailto:athena at ucf.edu>
Schedule Appointment<https://outlook.office.com/bookwithme/user/e7ed510b338643a092fb237960b6be17@ucf.edu/meetingtype/V46-JYn9vEWmqVPIUyuevA2?anonymous>



From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Electronic Resources in Libraries discussion list via Eril-l
Sent: Thursday, September 18, 2025 9:59 AM
To: Electronic Resources in Libraries discussion list <eril-l at lists.eril-l.org>
Subject: [Eril-l] Cyber security and invoices

As phishing and other cyber problems become more sophisticated, I was wondering if anyone uses a process to verify that invoices are coming from your publishers and vendors.
I just received an email notice from one vendor today about cyber security after I submitted 2 invoices for payment. I double checked the emails and all of the usual triggers (email address for invoice, vendor name, invoice number, and vendor address, ACH payment information) against our previous years' invoices.
Short of having a vendor send me print invoices, I don't know how to know that I am receiving the correct invoice and sending it to the correct vendor.
If other institutions have a process of verification, I'd be interested in knowing what that might be.

Best,

Judith

--
Judith Nagata  (she/her)
Electronic Resources & Serials Librarian
Dinand Library
College of the Holy Cross
Worcester, MA 01610
p: 508-793-2639
e: jnagata at holycross.edu<mailto:jnagata at holycross.edu>
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