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<p class="MsoNormal">Our procurement office verifies each vendor and requires a w9 annually. They will not pay an invoice if the pay-to bank is different from the info we have on file. It can slow down payment, but it is more secure.<o:p></o:p></p>
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<p class="MsoNormal">Athena <o:p></o:p></p>
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<p class="MsoNormal" style="background:white"><b><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#242424">Athena Hoeppner </span></i></b><i><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#242424">(she/her/hers)</span></i><span lang="EN-GB" style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.2in;background:white"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#242424">Interim Associate Dean, Resources and Discovery<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.2in;background:white"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#242424">Discovery Services Librarian | University Librarian</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.2in;background:white"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#242424">University of Central Florida | <a href="mailto:athena@ucf.edu"><span style="color:#0563C1">athena@ucf.edu</span></a></span><span lang="EN-GB"><o:p></o:p></span></p>
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Appointment</span></a></span><span lang="EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Thursday, September 18, 2025 9:59 AM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <eril-l@lists.eril-l.org><br>
<b>Subject:</b> [Eril-l] Cyber security and invoices<o:p></o:p></span></p>
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<p class="MsoNormal">As phishing and other cyber problems become more sophisticated, I was wondering if anyone uses a process to verify that invoices are coming from your publishers and vendors. <o:p></o:p></p>
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<p class="MsoNormal">I just received an email notice from one vendor today about cyber security after I submitted 2 invoices for payment. I double checked the emails and all of the usual triggers (email address for invoice, vendor name, invoice number, and
vendor address, ACH payment information) against our previous years' invoices. <o:p></o:p></p>
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<p class="MsoNormal">Short of having a vendor send me print invoices, I don't know how to know that I am receiving the correct invoice and sending it to the correct vendor.<o:p></o:p></p>
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<p class="MsoNormal">If other institutions have a process of verification, I'd be interested in knowing what that might be.<o:p></o:p></p>
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<p class="MsoNormal">Best,<o:p></o:p></p>
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<p class="MsoNormal">Judith<o:p></o:p></p>
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<p class="MsoNormal">Judith Nagata (she/her)<o:p></o:p></p>
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<p class="MsoNormal">Electronic Resources & Serials Librarian<o:p></o:p></p>
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<p class="MsoNormal">Dinand Library<o:p></o:p></p>
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<p class="MsoNormal">College of the Holy Cross<o:p></o:p></p>
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<p class="MsoNormal">Worcester, MA 01610<o:p></o:p></p>
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<p class="MsoNormal">p: 508-793-2639<o:p></o:p></p>
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<p class="MsoNormal">e: <a href="mailto:jnagata@holycross.edu" target="_blank">jnagata@holycross.edu</a><o:p></o:p></p>
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