[Eril-l] Inquiry: Workarounds for MyEBSCO Account 400 Error

[Electronic Resources in Libraries discussion list]

Our users seeking to log in to MyEbsco are getting the same 400 error
message that Jungmin Byun (UCCS) and Lee Adams (CSU East Bay) mentioned.
Ebsco's tech support suggested updating proxy server configuration stanzas
and restarting the EZProxy server.  This was done; it hasn't helped.  Ebsco
is now suggesting it is an OCLC issue.

Has anyone else encountered this and found a solution?  Error message
cut-n-pasted below.

*Error Details from "400 error" :*

Error: Invalid State.The trace ID is :
00-06cab17b83d9039cc9539f7d109c3d35-d70e81ac815f5e44-00
*Request Id:*

b6ec47ae-0c64-4bce-beb2-e9ce4fc49692
*Timestamp: *Mon Nov 03 2025 10:25:46 GMT-0500 (Eastern Standard Time)

Bradley A. Scott, MLS
Electronic Resources Librarian
Mott Community College
1401 East Court Street
Flint, Michigan 48503
810-762-0405
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