[Eril-l] [EXTERNAL] 'session expired' message on ProQuest Ebook Central

[Electronic Resources in Libraries discussion list]

Also experienced this yesterday!
________________________________
From: Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l at lists.eril-l.org>
Sent: Thursday, July 17, 2025 9:42 AM
To: Electronic Resources in Libraries discussion list <eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] [EXTERNAL] 'session expired' message on ProQuest Ebook Central


[EXTERNAL]

Hi there,

I just tested ours and goodness yes, we are seeing that issue...... this happened to me in Chrome :(

[image.png]


Erika Boardman, UNC Charlotte

On Thu, Jul 17, 2025 at 9:30 AM Electronic Resources in Libraries discussion list via Eril-l <eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>> wrote:
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Is anyone else encountering this behavior on Proquest’s Ebook Central? Two users in two days have gotten a popup when using the ”Read Online” function, that says, "Your session has expired, please refresh this page, search again or sign-in again." But then it doesn't allow the user to access the content, regardless. Both users had it happen in Firefox, and one had it happen again in Chrome but not in Edge. I wasn’t able to reproduce the error.



Heather Dungey (she/her)

Electronic Resources Management Librarian

University at Buffalo

134 Lockwood Library, Buffalo, NY 14260-2210
Phone: (716) 645-7743

hldungey at buffalo.edu<mailto:hldungey at buffalo.edu>



The University at Buffalo is located in the territory of the Seneca Nation,

a member of the Haudenosaunee Confederacy.





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