[Eril-l] Wording of ILL link within discovery service, and reach of your info lit program to new cohorts

[Electronic Resources in Libraries discussion list]

Hi,
We have in past years been able to reach approximately 80% of our new freshman class with info lit sessions, in which we introduced them to what ILL is and showed them the link inside our discovery service (EDS).

Due to curricular changes at UPEI, we are expecting to see a huge drop in that access to freshmen, so we are now proceeding with evaluating our links, website, etc. with the expectation that we will not have had the chance to teach them our "jargon".

Right now our link to pass through the discovery record metadata to our ILL form is labeled: Make an Interlibrary Loan (ILL) Request...
but we are considering changing it to be more meaningful. Fortunately EBSCO allows us quite a lot of characters and will wrap it rather than cut it off.

We would be very interested to hear from all of you who also don't have the chance to teach what "ILL"/"Interlibrary Loan" means but have a similar link in your discovery service.
What is the link text you use? Are you happy with it?

We are also considering figuring out how to have two different wordings that would display depending on the content type of the record they are on - one for articles/book chapters that come by PDF and take mere hours to usually no longer than 2 business days, and one for books/videos which are "borrowed" and take up to a week.

If you have that split, what are you using for each content type group?

Thank you!

Melissa Belvadi
Collections Librarian
University of Prince Edward Island
mbelvadi at upei.ca<mailto:mbelvadi at upei.ca>  902-566-0581
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