[Eril-l] EBSCO Discovery & ebooks issues

[Electronic Resources in Libraries discussion list]

Hi, Dana,

How long is the Link Text for your custom link?  A number of libraries have reported similar issues.  If the link text has more than 35 characters, EBSCO is replacing it with stock text, as described on this Q&A page https://connect.ebsco.com/s/article/CustomLinks-Frequently-Asked-Questions?language=en_US (Scroll down to the section called Q: Why does the text I entered in EBSCOadmin for the Link Text field of a CustomLink not display in the new user interface?)

Linda

Linda J. Fox
Electronic Resources and Acquisitions Associate
(816) 235-5290
foxlj at umkc.edu<mailto:foxlj at umkc.edu>

University of Missouri - Kansas City
Miller Nichols Library
Electronic Resources & Acquisitions
800 E 51st Street
Kansas City, MO  64110
https://library.umkc.edu<https://library.umkc.edu/>


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Subject: [Eril-l] EBSCO Discovery & ebooks issues

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My library uses EBSCO Discovery service, and we have both EBSCO's ebook collections and Ebook Central collections. Ebook Central listings are included in Discovery.

We've noticed that EBSCO ebook results have a clear link for full text under the Access Options menu, usually EPUB. When an eBook Central result appears in Discovery there is just a More Information box that takes place of the Access Options box.

The More Information box does link to the title in EBook Central but seems to be misleading.  I have no doubt this is another way EBSCO is trying to put their content first, just wondering if anyone else has contacted them about it.

We're also experiencing odd search result relevancy issues in Discovery, but that's probably another entire discussion.

Thanks in advance for any info!



Dana Mastroianni, MLIS

Manager, Library & Public Services | Jennie King Mellon Library<http://library.chatham.edu/>

Office: 412.365.1602

Chatham University|Woodland Rd. Pittsburgh, 15232

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