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<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Hi, Dana,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">How long is the Link Text for your custom link? A number of libraries have reported similar issues. If the link text has more than 35 characters, EBSCO is replacing it with stock text, as described
on this Q&A page </span><span style="font-size:11.0pt"><a href="https://connect.ebsco.com/s/article/CustomLinks-Frequently-Asked-Questions?language=en_US">https://connect.ebsco.com/s/article/CustomLinks-Frequently-Asked-Questions?language=en_US</a>
</span><span style="font-size:11.0pt;color:#1F497D">(Scroll down to the section called Q: Why does the text I entered in EBSCOadmin for the Link Text field of a CustomLink not display in the new user interface?)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:standardcontextual">Linda<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:standardcontextual">Linda J. Fox<br>
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:standardcontextual">Electronic Resources and Acquisitions Associate</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:standardcontextual">(816) 235-5290<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:standardcontextual"><a href="mailto:foxlj@umkc.edu">foxlj@umkc.edu</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:standardcontextual">University of Missouri - Kansas City<br>
Miller Nichols Library <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:standardcontextual">Electronic Resources & Acquisitions<br>
800 E 51<sup>st</sup> Street<br>
Kansas City, MO 64110<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:standardcontextual"><a href="https://library.umkc.edu/">https://library.umkc.edu</a><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Thursday, August 7, 2025 1:52 PM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] EBSCO Discovery & ebooks issues<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="line-height:12.0pt;background:#FFC7CE"><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#9C0006">WARNING:</span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black"> This message
has originated from an External Source. This may be a phishing expedition that can result in unauthorized access to our IT System. Please use proper judgment and caution when opening attachments, clicking links, or responding to this email.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">My library uses EBSCO Discovery service, and we have both EBSCO's ebook collections and Ebook Central collections. Ebook Central listings are included in Discovery.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">We've noticed that EBSCO ebook results have a clear link for full text under the Access Options menu, usually EPUB. When an eBook Central result appears in Discovery there is just a More Information
box that takes place of the Access Options box.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">The More Information box does link to the title in EBook Central but seems to be misleading. I have no doubt this is another way EBSCO is trying to put their content first, just wondering if anyone
else has contacted them about it. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">We're also experiencing odd search result relevancy issues in Discovery, but that's probably another entire discussion. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Thanks in advance for any info!<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
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<p class="elementtoproof"><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#767171">Dana Mastroianni, MLIS</span><o:p></o:p></p>
<p class="elementtoproof"><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#767171">Manager, Library & Public Services |
<a href="http://library.chatham.edu/">Jennie King Mellon Library</a></span><o:p></o:p></p>
<p class="elementtoproof"><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#767171">Office: 412.365.1602</span><o:p></o:p></p>
<p class="elementtoproof"><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#767171">Chatham University|Woodland Rd. Pittsburgh, 15232</span><o:p></o:p></p>
<p class="elementtoproof"><a href="https://www.instagram.com/jkmlibrary/"><span style="font-size:10.0pt;color:black;text-decoration:none"><img border="0" width="34" height="34" style="width:.3541in;height:.3541in" id="_x0000_i1027" src="cid:image001.png@01DC07A5.6BB14450" alt="Intsa"></span></a><a href="https://www.facebook.com/JKMLibrary/"><span style="font-size:10.0pt;color:black;text-decoration:none"><img border="0" width="34" height="34" style="width:.3541in;height:.3541in" id="Picture_x0020_2" src="cid:image002.png@01DC07A5.6BB14450" alt="FB"></span></a><a href="https://open.spotify.com/user/fuwu26wdwqq6ums8xs4utraq5"><span style="font-size:10.0pt;color:black;text-decoration:none"><img border="0" width="32" height="32" style="width:.3333in;height:.3333in" id="Picture_x0020_1" src="cid:image003.png@01DC07A5.6BB14450" alt="Social, Circles, neon, Spotify, line Icon"></span></a><o:p></o:p></p>
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