[Eril-l] ER&L Workshop: Optimizing E-Resource Management with Process Improvement, Project Management, and Problem-Solving Techniques

[Electronic Resources in Libraries discussion list]

Are you looking for content beyond the ER&L conference? Virtual workshops
offer live and asynchronous opportunities to dive deep into eresource
topics with subject matter experts. ER&L is hosting a live virtual workshop
April 16-18, 2024. Learn more: https://electroniclibrarian.org/workshops/

*Title:* Optimizing E-Resource Management with Process Improvement, Project
Management, and Problem-Solving Techniques

*Dates:* April 16-18, 2024, 11:00 am-1:00 pm Central Time
*This workshop will be hosted live online over 3 consecutive days. *

*Ticket Cost: *$175/ single ticket, $131/ group ticket (3+ tickets)

*Course Instructor:* Janetta Waterhouse, MLIS, PMP, *Associate Dean for
Collections, Discovery, and Information Technology Services, Kansas State
University*

*Audience Level: *Beginner

*About this workshop:*
Electronic resource management (ERM) is perhaps the most challenging aspect
of library work. Understanding how to optimize processes, manage projects,
and effectively troubleshoot are three specific areas that can help
librarians and staff be more effective. This workshop will start with
techniques to identify and resolve problems with electronic resources.
Next, participants will review project management basics and those
techniques that can best be applied to ERM, which does not align with most
formal project management practices. The workshop will finish with a method
for process improvement that maps existing ERM processes in a way that
enables the identification of efficiencies.

Some issues that arise reflect a systematic problem that can be resolved by
adjusting a process, others may identify a project needed to clean up data
or train staff. Combining process improvement techniques with effective
project management practices and a problem-solving methodology will
optimize electronic resource access for an institution by streamlining ERM
and quickly identifying and resolving access issues. Individual reflection
and group discussion will be incorporated throughout for participants to
evaluate aspects of simplified project management and process improvement
that apply to their situations.

*Following the workshop, participants will:*

   - be able to describe a problem-solving methodology for issues with
   accessing electronic resources.
   - understand the difference between process improvement and project
   management and how they each apply to electronic resource management.
   - be able to apply basic project management techniques to electronic
   resource management.
   - be able to apply process improvement techniques, including process
   mapping, to electronic resource workflows.


Bonnie Tijerina
ER&L Conference Organizer
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